Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great tv, highly recommend
on May 20, 2025
Posted by: Nope
from Illinois
I purchased this tv 7 months ago (nov. 24'). The picture quality is perfect. I sound is crisp and clear with no overdriven speaker sound at higher volumes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great value
on May 20, 2025
Posted by: 2345
Great picture. Sound could be better but overall great TV for the value.
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome tv, time to upgrade sound!
on May 20, 2025
Posted by: Ghost
from North Carolina
The tv is awesome, very clear and easy to set up, I gave 4 stars because Samsung really need to upgrade tv volume which has been way overdue. I have 3 big Samsung tv’s and had to by soundbar for all of them. Time to upgrade Samsung!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on May 20, 2025
Posted by: Horrible
This TV is poor quality
Horrible quality
Never again
Horrible quality
Never again
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, May 20, 2025
Hi Horrible,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase!
on May 20, 2025
Posted by: Timmy2catcat
Very clear and great colors, we love our new TV. I strongly recommend this TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great value!
on May 20, 2025
Posted by: Buyforless
The TV is the perfect size for my sister living room and they love it!
Written by a customer while visiting Samsung US
Customer Rating
3
needs better directions plainly written
on May 20, 2025
Posted by: frustrated in Florida
The TV has a good picture however getting it in sync with our infinity cable service has been problematic. Directions are not clearly written and has become a major frustration. We should not need an engineering degree to operate a TV !
Response from Samsung USBy Samsung Advisor, May 20, 2025
Hi frustrated in Florida,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Deserved Brand Loyalty
on May 20, 2025
Posted by: MrsPitt
Our household has three Samsung Smart TVs, they LAST! Our first Samsung Smart TV was a 48" purchased for Father's Day 2007. When I, mother, needed to replace my old (another brand) TV in 2012 I got the 48" Samsung and the family (father's) room got a new and bigger 51" Samsung Smart TV. This Thanksgiving 2024 we were hosting twenty two family members. We wanted to upgrade the family TV for the parade and football. We got a NEW 65" Samsung Smart TV. We LOVE it too! They come loaded with content, hundreds of channels of content! You don't need ANY cable or WIFI to access. With cable and WI-FI the world is your oyster. AND, it's so EASY to CONNECT the Samsung Smart TV to both. The TV easily maneuvers between Youtube, to live channels, to Netflix, to your laptop monitor, etc. The Samsung Smart TV is ! We have three, that speaks, to their GREAT QUALITY, EASE OF USE, LONGEVITY and reasonable PRICE!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US