Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
3
needs better directions plainly written
on May 20, 2025
Posted by: frustrated in Florida
The TV has a good picture however getting it in sync with our infinity cable service has been problematic. Directions are not clearly written and has become a major frustration. We should not need an engineering degree to operate a TV !
Response from Samsung USBy Samsung Advisor, May 20, 2025
Hi frustrated in Florida,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Deserved Brand Loyalty
on May 20, 2025
Posted by: MrsPitt
Our household has three Samsung Smart TVs, they LAST! Our first Samsung Smart TV was a 48" purchased for Father's Day 2007. When I, mother, needed to replace my old (another brand) TV in 2012 I got the 48" Samsung and the family (father's) room got a new and bigger 51" Samsung Smart TV. This Thanksgiving 2024 we were hosting twenty two family members. We wanted to upgrade the family TV for the parade and football. We got a NEW 65" Samsung Smart TV. We LOVE it too! They come loaded with content, hundreds of channels of content! You don't need ANY cable or WIFI to access. With cable and WI-FI the world is your oyster. AND, it's so EASY to CONNECT the Samsung Smart TV to both. The TV easily maneuvers between Youtube, to live channels, to Netflix, to your laptop monitor, etc. The Samsung Smart TV is ! We have three, that speaks, to their GREAT QUALITY, EASE OF USE, LONGEVITY and reasonable PRICE!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this tv
on May 20, 2025
Posted by: Talk2eman
from FL
It does it all, and super light!!
I love the way you can add external Bluetooth speakers
Talk2eman
I love the way you can add external Bluetooth speakers
Talk2eman
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful clear picture.
on May 20, 2025
Posted by: Debbie
We have had our Samsung 55” smart tv for 3 months now. It is wonderful. The picture is so clear. Will stick with the Samsung products.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect TV
on May 20, 2025
Posted by: BigSleep
Incredible, easy to use TV with so many great features and at such a low cost. Highly recommended!
Written by a customer while visiting Samsung US
Customer Rating
4
Great, with some issues
on May 20, 2025
Posted by: Bigdawg
from Vail, Az.
I have a few issues, the controller is a poor design. Wife can't use it with her fingernails, it doesn't feel robust. Also it isn't backward Compatible with older Bose sound system. The system configuration is not intuitive and complex.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My experience.
on May 20, 2025
Posted by: GEORGE
The last three TVs I have purchased have been Samsung. Without a doubt, they have the best picture quality. They are easy to operate in, especially like Samsung plus TV
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very user friendly TV!
on May 20, 2025
Posted by: 2Den
Our 43" Class Crystal UHD DU7200 was very simple to set up out of the box. The picture and sound is great and the features on the remote are very easy to operate. This is the 4th Samsung TV purchase in our household. Very reliable brand to own and operate!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US