Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great all rounder
on May 20, 2025
Posted by: Brad C
from Missouri
I’m all Samsung now when it comes to the TVs in my home. Samsung plus sealed the deal, along with the quality, integration, and ease of use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV overall!
on May 20, 2025
Posted by: AlGar
from Kenosha, Wisconsin
I got this TV for my livingroom and it's the best TV I've ever owned. I've been a loyal Samsung owner for 20 years. Will always recommend this brand.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Experience
on May 20, 2025
Posted by: Cool Running
We love our Samsung TV. Great pictures! Will recommend to anyone.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!
on May 20, 2025
Posted by: Lucky69
We love our Samsung smart TV! We get lots of great channels! I am not sure how everything works yet, it I am learning every day!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible sound!
on May 20, 2025
Posted by: RetiredSid
Sounds is so low we can hardly hear it sometimes. Turning the volume up to above 70 is no help! Considering buying a speaker system and hopes it helps. Video is fine.
Response from Samsung USBy Samsung Advisor, May 20, 2025
Hi RetiredSid,
Thank you for purchasing Samsung’s DU7200 TV and for sharing your feedback regarding low volume. To start, we recommend making sure your TV is running the latest firmware, as updates can include improvements to sound performance: Home > left directional key > Settings > Support > Software Update.
If volume levels still seem too low, you can improve sound performance by adjusting a few key settings:
Sound Mode: Navigate to: Settings > All Settings > Sound > Sound Mode
Auto Volume: This feature helps maintain consistent volume levels across content and input sources. Turn it on under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On
You can also explore Expert Settings to fine-tune sound output with adjustments for Balance, Equalizer, and more.
For personalized support with these settings or selecting a soundbar to complement your setup, contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for purchasing Samsung’s DU7200 TV and for sharing your feedback regarding low volume. To start, we recommend making sure your TV is running the latest firmware, as updates can include improvements to sound performance: Home > left directional key > Settings > Support > Software Update.
If volume levels still seem too low, you can improve sound performance by adjusting a few key settings:
Sound Mode: Navigate to: Settings > All Settings > Sound > Sound Mode
Auto Volume: This feature helps maintain consistent volume levels across content and input sources. Turn it on under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On
You can also explore Expert Settings to fine-tune sound output with adjustments for Balance, Equalizer, and more.
For personalized support with these settings or selecting a soundbar to complement your setup, contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV
on May 20, 2025
Posted by: Yooper
from Zeeland Michigan
We have 3 in our house of different sizes. There is only one thing that could possibly be better, and that is the volume.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Only regret…….
on May 20, 2025
Posted by: Bianca
So far so good. Picture quality is Excellent! Of course, compared to the LG I had before with the blue screen. Only regret is I wish I had bought the 85 inch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
43" Class Crystal UHD DU7200B
on May 20, 2025
Posted by: Dcp57
from Pittsburgh PA
Picture is excellent and it was very easy to set the television up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US