Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Love my Samsung!
on May 5, 2025
Posted by: AngPay
from Dallas, TX
This is my third version of this TV. We liked it so much that we also bought one for the in-laws. Set up was a breeze and walked me through everything. The new remote threw me off for a minute, but it's easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice!
on May 5, 2025
Posted by: Rockbo
from pgh pa
So far so good. Very sharp clear picture! The remote is very small and modern. It takes some getting used to but effective
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love Samsung TV's but not this model
on May 5, 2025
Posted by: CJStair
from Oakland, CA
While the picture is fine I would not purchase this model again. It does not allow you to add additional apps like Peloton. The remote voice search does not work well.
Features
1
Performance
2
Design
2
Value
2
Response from Samsung USBy Samsung Brand Ambassador, May 6, 2025
CJStair:
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Ambassador
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Great price and value for a solid t.v.
on May 5, 2025
Posted by: Miraj23
from West Sacramento, California
So far so good. We mounted easily in garage for workouts. It streams very well and colors are authentic and crisp.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good picture, but sound could be improved
on May 5, 2025
Posted by: Dolphin
from Wisconsin
I bought this tv about a month ago and it has a nice picture. The size is perfect. The sound could be better. l’m not able to customize the sound with adjustments like my other Samsung. The sound is the reason I rated it four stars.
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great display
on May 5, 2025
Posted by: Jenny
I purchased it over a month ago, it works fine, am still learning it, so many features I don’t know yet
Written by a customer while visiting Samsung US
Customer Rating
3
Decent
on May 5, 2025
Posted by: DLGpwr
from San Antonio, Tx
Beautiful tv but for me there are a few downfalls for me. The TV is a little slow when scrolling up and down on the Home Screen and does sometimes shut down on me due to obvious bugs. The blurr is pretty obvious when playing video games like Call Of Duty or when watching action packed movies. It is very hard to distinguish action going on in both situations. There isn’t an Optical audio port and there aren’t enough hdmi connections for such a nice tv. The color is good and speakers are good but for me this model doesn’t live up to my 70” Sony which is a big downer.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy Samsung Brand Ambassador, May 6, 2025
DLGpwr:
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~ Samsung Ambassador
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 5, 2025
Posted by: Dads new toy
I like it. Good deal for the money. Good quality share pictures/images.
Written by a customer while visiting Samsung US