Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great TV Great Price.
on May 5, 2025
Posted by: Donald
from Orlando Florida
Excellent TV with out the price tag of bells and whistles. Best one I have ever purchased.
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great equipment
on May 5, 2025
Posted by: RichardLM
When shopping for a TV or a phone, I find the best quality and reliability from Samsung products. Recently I moved my phone plan to another carrier, but stayed with Samsung as the phone. In February I purchased a new Samsung 55" TV and added a Samsung Audio/Sound Bar. Great combination and wonderful picture and sound!
Written by a customer while visiting Samsung US
Customer Rating
4
remote control and surround sound
on May 5, 2025
Posted by: markinozark
from Marionville MO
The picture is great, hate that my surround sound will not work with TV and I really hate the remote control where you have to point it exactly at the corner of the TV for it to work. Wish I had the older remote that could be pointed anywhere and still work the TV.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung tv
on May 5, 2025
Posted by: Greeneyes
from Mansville Tx
Very clear & true color pictures!. Affordable price!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
85 inch TV
on May 5, 2025
Posted by: Rain
from Warner Robins, GA
Bought the 85 inch TV about couple of months now and it looks great so far and no issue with it so far. Can't really tell the difference on it with my other Samsung TVs I have. The quality picture looks great and couldn't beat the price when I got it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Monitor size, color,
on May 5, 2025
Posted by: TMEP
We love our Samsung Smart T.V. Having said that, it's also important to mention this...My husband and I are in our seventies. Smart does not come as easy to us as it does our younger generations. We cannot figure out how to remove the voicec from telling us everything that is happening, ie; channel changing, turning on, etc. HELP! Aside from just that, we love our T.V. and thank you for checking in with me about it.
Written by a customer while visiting Samsung US
Customer Rating
3
I wish picture quality was better.
on May 5, 2025
Posted by: Tootise
I brought the tv several months ago and the picture quality is not true great. The background for some tv programs are dark not to clear. What does it mean “Filmmaker is on or off”, this appears often in the beginning of a program.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
4
Response from Samsung USBy Samsung Advisor, May 5, 2025
Hi Tootise,
Thank you for leaving a review for the DU7200 TV.
If the image is too dim, try adjusting Picture Mode, Contrast, Brightness, or Sharpness settings.
First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.
Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic.
Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings.
You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode.
Filmmaker Mode allows you to watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for leaving a review for the DU7200 TV.
If the image is too dim, try adjusting Picture Mode, Contrast, Brightness, or Sharpness settings.
First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.
Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic.
Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings.
You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode.
Filmmaker Mode allows you to watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
need work
on May 5, 2025
Posted by: Spike
I am very happy with the overall performance of my Samsung TV. However, there should be more ports on the back to be able to use older style sound bars. I am unable to use my sound bar with this model.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US