Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
VERY PLEASED
on May 5, 2025
Posted by: Samsung for life
I bought this a year ago and really like my TV. The resolution makes for great enyment and really is superior to the other TV S we have in our home
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall great
on May 5, 2025
Posted by: Zeek
I had bought in this about last year November and it was a game changer Coming back home to this TV
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 5, 2025
Posted by: Redhead
I love my new Samsung. Beautiful picture and sound.
Written by a customer while visiting Samsung US
Customer Rating
4
Clear picture
on May 5, 2025
Posted by: Lazy Girl
I enjoy my TV but I find the remote difficult to operate so I use the remote from my old Smart TV.
Written by a customer while visiting Samsung US
Customer Rating
4
Game hookups
on May 5, 2025
Posted by: Sue P
from Greensboro NC
I am satisfied with the tv but I have one problem. I cannot get my WI game console and my PS2 console to work at all. I have bought every HMDI cable available and nothing works. I don’t have the “red yellow and white” holes on the tv so I can’t do that. The only hookups are 3 HDMI hookups. I’ve called tech assist 4 times and none of them could help me.
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture but not user friendly.
on May 5, 2025
Posted by: DM 45
from Lake Wales, FL
Great picture, not user friendly and the remote is a disaster. The tv screen has an amazing picture. The remote is so gard to operate and it’s responsiveness is not good at all. Most of the time I just sign in to my phone under the app and try to work it that way it’s much easier but still has its own complications. That is the only gripe I have about this TV is how bad the remote is.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
tv
on May 5, 2025
Posted by: Rhett
It is okay. I wish I could have spent more but where I could not, it seems to work fine. A box keeps popping up that it has no internet access however my other tvs don't have that issue. I know the connections are tight so perhaps the weather? Otherwise, it's a pretty decent tv. I just wish I would not get so many emails trying to get me to upgrade any samsung product I may own
Written by a customer while visiting Samsung US
Customer Rating
3
All is great but one thing
on May 5, 2025
Posted by: Huntsman
I love the TV in all respects but one:
There is no outlet to connect a sound bar with the optic connector.
Response from Samsung USBy Samsung Advisor, May 5, 2025
Hi Huntsman,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US