Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
3
Good picture but hate the remote!
on May 5, 2025
Posted by: USMC
from N/A
I purchased a Crystal UHD DU7002B 55 inch. Hate all the tiles and is not user friendly.
I would recommend this to a friend!
Features
4
Performance
3
Design
1
Value
4
Response from Samsung USBy Samsung Brand Ambassador, May 5, 2025
USMC:
Thanks for sharing your review of the DU7200 TV. We value your feedback regarding the remote control and will share it with our teams.
Should you need further assistance or have questions, please contact Samsung Customer Support.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Ambassador
Thanks for sharing your review of the DU7200 TV. We value your feedback regarding the remote control and will share it with our teams.
Should you need further assistance or have questions, please contact Samsung Customer Support.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV
on May 5, 2025
Posted by: Ronnie
from WA
I Bought This Samsung TV A Few Mouths Ago. Its My 3rd One . I'm Really Happing With Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on May 5, 2025
Posted by: Denise Gottlieb
from Ontario
My u tube app didn’t work and she reinstalled it, now it works
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Samsung TV, my only choice!
on May 5, 2025
Posted by: Jack2
My previous Samsung TV stopped working just before Christmas. It was a used TV that I received as a gift. Another Samsung TV was my only choice. I am enjoying my new Samsung and all the features that come with it.
Written by a customer while visiting Samsung US
Customer Rating
5
It has great features
on May 5, 2025
Posted by: no nick name
from FL
I have had this for a few months, it has been a great buy. I would say get it to everyone.
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding picture
on May 5, 2025
Posted by: Bobrobb09
Amazing picture, the colors are so vibrant and the quality is top notch. For the price I paid you can't find a better tv
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on May 5, 2025
Posted by: mjavedas
from Norwood, NC
We have been very happy with the TV so far clear picture no issues
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No volume!!!
on May 5, 2025
Posted by: None
from Lasvegas
I bought this tv because I had a Samsung previously that I loved … your new models are no so desirable… I have to purchase a sound bar in order to hear the TV !!! Why don’t you just charge more and give us some volume!!!
You went from exceptional to mediocre ☹️
You went from exceptional to mediocre ☹️
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Advisor, May 5, 2025
Hi None,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US