Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Awesome
on May 5, 2025
Posted by: Luv samsung
from Payson AZ
Great product very good picture glad i bought it price was good
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear picture
on May 5, 2025
Posted by: SunnyinFlorida
We love our tv! It was perfect during NFL season when we had company over to watch the games! Everyone commented on how clear the picture was!
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance and features
on May 5, 2025
Posted by: jj60
Outstanding Performance the Picture quality is amazing and the Hub has a suite of Apps the whole family will enjoy.
Written by a customer while visiting Samsung US
Customer Rating
1
Poor picture quality
on May 5, 2025
Posted by: Gigi
There are vertical lines in the tv. If any subtitles are on or a bright light in the picture, it has lines. Nothing has helped to eliminate the issue. The tv is not even a year old.
Response from Samsung USBy Samsung Advisor, May 5, 2025
Hi Gigi,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
good
on May 5, 2025
Posted by: Shophappy
A little slow downloading but overall a good purchase
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything in one
on May 5, 2025
Posted by: KKColo
Very happy with the tv. Size is just perfect for us. Color and sound is good. Took a minute to figure out how to work it but now we are pros! Like that it has streaming features
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung
on May 5, 2025
Posted by: Love my Samsung
Love it! If you want me to test out a 75" let me know.
Written by a customer while visiting Samsung US
Customer Rating
3
Little remote
on May 5, 2025
Posted by: Kenneth
from New Mexico
I don’t usually do reviews on things I purchase but I will on this one . I purchased my TV a couple of months ago and my problem with it is the “ small” remote . No problem with TV but at 70 years old the little remote is terrible to use .
I would recommend this to a friend!
Features
2
Performance
4
Design
1
Value
3
Response from Samsung USBy Samsung Advisor, May 5, 2025
Hi Kenneth,
We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US