Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
2
1- home screen layout. 2- blue tooth feature.
on May 2, 2025
Posted by: Jim01
I've had this TV for about a month now. To be honest my last TV Sony Bavaria had a better picture. One thing I like on this TV is the blue tooth feature.
Response from Samsung USBy Samsung Advisor, May 5, 2025
Hi Jim01,
We appreciate you sharing your experience with the DU7200 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate you sharing your experience with the DU7200 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
No title to give
on May 2, 2025
Posted by: Nonnu
TV works fine, however, the plug in the back of the TV falls out and we have to keep pushing it back in
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality
on May 4, 2025
Posted by: Jmando
So far so good it’s new love the design it’s good for my needs so far so good.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV and price.
on May 4, 2025
Posted by: Cher
from Mesa, AZ
So glad we brought our second Samsung TV, 50" Class Crystal UHD DU7200. We both are enjoying it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
buy a universal remote
on May 4, 2025
Posted by: maven
Great picture, useless remote. No mounting hardware for a wall mount nor specs for which bolts to buy.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Value!
on May 5, 2025
Posted by: CGMSP
from Minneapolis
This TV is a great mixer value, quality, and ease of use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dope
on May 5, 2025
Posted by: Nurse
from Florida
Love love love it. I’m enjoying looking at the big screen
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good size
on May 5, 2025
Posted by: Nahh
from Clyde ny
The volume sucks. Only issue I have with tv. Probably wouldn’t buy again unless they fix that
Features
3
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US