Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
3
It’s mid at best
on April 24, 2025
Posted by: DcDCo
from Colorado
Great picture. Slow remote control response. The TV owners manual talks about a lot of features that this model doesn’t have such as voice control and split screen. Not advertised well in my opinion. I thought I had a tv that did more than it does. Fairly disappointed with the purchase.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
4
Response from Samsung USBy Samsung Advisor, April 28, 2025
Hi DcDCo,
Thank you for your feedback. I'm sorry for any confusion regarding features included with the DU7200 TV.
If you ever need assistance, whether it’s optimizing settings or exploring new features, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, 7 days a week. You can also visit us online at the Samsung website, where you can access:
• LiveChat with an agent
• Manuals, software, and warranty info
• Easy product registration for quick access to support, promos, and offers
~ Samsung Advisor
Thank you for your feedback. I'm sorry for any confusion regarding features included with the DU7200 TV.
If you ever need assistance, whether it’s optimizing settings or exploring new features, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, 7 days a week. You can also visit us online at the Samsung website, where you can access:
• LiveChat with an agent
• Manuals, software, and warranty info
• Easy product registration for quick access to support, promos, and offers
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Love the free programming too!
on April 24, 2025
Posted by: Cherylfun1
from Quincy, IN
I bought it 4 months ago and am really enjoying it! The picture is super sharp and clear and it’s the perfect size for a bedroom. I’m typically a Vizio customer, but this Samsung may change my loyalty.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on April 25, 2025
Posted by: Adam
from Rhode Island
I bought this television a month ago and I’m happy with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great budget tv
on April 25, 2025
Posted by: Lad1
from Kentucky
I’ve had the tv for almost a month, I am very satisfied with the quality of the tv and the picture is so clear and has almost a 3 d look to it compared to my previous tv. It was a little difficult to set up but I figured it out. The remote that came with the tv is small and simple and took me a little bit to figure out how to adjust the volume and channels. (You push the buttons forward or backwards to change channels and volume) it is just different than any other remote I’ve had. Hopefully this tv will last longer than 3-4 years that I was getting out of another brand of tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great image quality for a modest price
on April 25, 2025
Posted by: Tosscobobble
from Mesa, AZ
A great starter HD TV! The picture is sharp and clear, and at an affordable price.
I don't know much about the world of HD TVs, but this one is quite nice. The downside.... The operating system feel excessive. It's basically a giant tablet, but organizing the home screen is a challenge to clean up the clutter/bloatware.
I don't know much about the world of HD TVs, but this one is quite nice. The downside.... The operating system feel excessive. It's basically a giant tablet, but organizing the home screen is a challenge to clean up the clutter/bloatware.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good T.V. not great though.
on April 25, 2025
Posted by: KenO
Great T.V. Good price. Lacks one feature, a microphone. No fun scrolling across the screen for each letter when searching.
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable Product
on April 25, 2025
Posted by: LZZ Buyer
from Texas
We like Samsung products as they have always been good, reliable products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great free channels
on April 26, 2025
Posted by: Content
from Minnesota
We really love our new TV and am amazed how many channels we get absolutely free. We are over 65 and did wish the TV would come with more written instructions as it has taken us a while to find and set up options
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US