Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
3
Cautious
on April 24, 2025
Posted by: Nancy
I am happy with my new tv SO FAR.
My last tv only lasted approximately 18 months . I have an older model still in my bedroom that is app 15 years old!
My 18 month old tv was out of warranty, but I still bought another Samsung.
My last tv only lasted approximately 18 months . I have an older model still in my bedroom that is app 15 years old!
My 18 month old tv was out of warranty, but I still bought another Samsung.
Response from Samsung USBy Samsung Advisor, April 25, 2025
Hi Nancy,
Thank you for purchasing the Samsung DU7200 TV. I am glad you are enjoying your new television featuring our ultra-fast Crystal Processor 4K and HDR for stunning definition and a naturally crisp and vivid picture.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Thank you for purchasing the Samsung DU7200 TV. I am glad you are enjoying your new television featuring our ultra-fast Crystal Processor 4K and HDR for stunning definition and a naturally crisp and vivid picture.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Merry Christmas to us!!
on April 24, 2025
Posted by: Dand
from Raleigh NC
purchased this on Christmas Eve when our previous television stopped working. set up was a snap learning the remote was a challenge before i download the manual for the set . picture quality and color are great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It’s mid at best
on April 24, 2025
Posted by: DcDCo
from Colorado
Great picture. Slow remote control response. The TV owners manual talks about a lot of features that this model doesn’t have such as voice control and split screen. Not advertised well in my opinion. I thought I had a tv that did more than it does. Fairly disappointed with the purchase.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
4
Response from Samsung USBy Samsung Advisor, April 28, 2025
Hi DcDCo,
Thank you for your feedback. I'm sorry for any confusion regarding features included with the DU7200 TV.
If you ever need assistance, whether it’s optimizing settings or exploring new features, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, 7 days a week. You can also visit us online at the Samsung website, where you can access:
• LiveChat with an agent
• Manuals, software, and warranty info
• Easy product registration for quick access to support, promos, and offers
~ Samsung Advisor
Thank you for your feedback. I'm sorry for any confusion regarding features included with the DU7200 TV.
If you ever need assistance, whether it’s optimizing settings or exploring new features, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, 7 days a week. You can also visit us online at the Samsung website, where you can access:
• LiveChat with an agent
• Manuals, software, and warranty info
• Easy product registration for quick access to support, promos, and offers
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Love the free programming too!
on April 24, 2025
Posted by: Cherylfun1
from Quincy, IN
I bought it 4 months ago and am really enjoying it! The picture is super sharp and clear and it’s the perfect size for a bedroom. I’m typically a Vizio customer, but this Samsung may change my loyalty.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on April 25, 2025
Posted by: Adam
from Rhode Island
I bought this television a month ago and I’m happy with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great budget tv
on April 25, 2025
Posted by: Lad1
from Kentucky
I’ve had the tv for almost a month, I am very satisfied with the quality of the tv and the picture is so clear and has almost a 3 d look to it compared to my previous tv. It was a little difficult to set up but I figured it out. The remote that came with the tv is small and simple and took me a little bit to figure out how to adjust the volume and channels. (You push the buttons forward or backwards to change channels and volume) it is just different than any other remote I’ve had. Hopefully this tv will last longer than 3-4 years that I was getting out of another brand of tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great image quality for a modest price
on April 25, 2025
Posted by: Tosscobobble
from Mesa, AZ
A great starter HD TV! The picture is sharp and clear, and at an affordable price.
I don't know much about the world of HD TVs, but this one is quite nice. The downside.... The operating system feel excessive. It's basically a giant tablet, but organizing the home screen is a challenge to clean up the clutter/bloatware.
I don't know much about the world of HD TVs, but this one is quite nice. The downside.... The operating system feel excessive. It's basically a giant tablet, but organizing the home screen is a challenge to clean up the clutter/bloatware.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good T.V. not great though.
on April 25, 2025
Posted by: KenO
Great T.V. Good price. Lacks one feature, a microphone. No fun scrolling across the screen for each letter when searching.
Written by a customer while visiting Samsung US