Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
2
not to happy
on April 23, 2025
Posted by: strucky
can't change time to daylight savings time sound is terrible not near the tv our previous samsung tv was
Response from Samsung USBy Samsung Advisor, April 23, 2025
Hi strucky,
Thank you for reaching out to us. You can set your clock manually or set it to Auto, which should automatically change for DST.
To change it manually: using the remote, navigate to and select Menu, then select Settings (All Settings), and then select General (General & Privacy). Select System Manager. Select Time, and then select Clock. Next, select Clock Mode, and select Manual.
To change it to Auto, go to Menu, then select Settings (All Settings), and then select General (General & Privacy). Select System Manager.
Select Time, and then select Clock. Select Clock Mode, and then select Auto.
If you are not satisfied with the sound on your TV, there are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
I hope these tips help you enjoy your new product.
You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for reaching out to us. You can set your clock manually or set it to Auto, which should automatically change for DST.
To change it manually: using the remote, navigate to and select Menu, then select Settings (All Settings), and then select General (General & Privacy). Select System Manager. Select Time, and then select Clock. Next, select Clock Mode, and select Manual.
To change it to Auto, go to Menu, then select Settings (All Settings), and then select General (General & Privacy). Select System Manager.
Select Time, and then select Clock. Select Clock Mode, and then select Auto.
If you are not satisfied with the sound on your TV, there are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
I hope these tips help you enjoy your new product.
You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
2
Mostly good
on April 23, 2025
Posted by: Cindy
I can't make apps stay on the tv. Each day I have to reload the apps back onto the tv. It's annoying
Response from Samsung USBy Samsung Advisor, April 24, 2025
Hi Cindy,
Thank you for reaching out and letting us know about the issues you are experiencing with your DU7200 TV not saving your sound/volume settings. Please ensure that your TV is in Home Mode by going to Settings> All Settings >General & Privacy System> Manager Usage Mode> Home Mode.
If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Advisor
Thank you for reaching out and letting us know about the issues you are experiencing with your DU7200 TV not saving your sound/volume settings. Please ensure that your TV is in Home Mode by going to Settings> All Settings >General & Privacy System> Manager Usage Mode> Home Mode.
If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a crystal clear picture.
on April 23, 2025
Posted by: NikkiPooh
[This review was collected as part of a promotion.] I use my 55 inch for everyday use. It shows a pretty clear picture and I absolutely love it. Best purchase I've made in a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
FLAT SCREEN TV
on April 23, 2025
Posted by: monouno
from Florida
Excellent TV for it's value, always have been satisfied with Samsung TV's
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bright Experience
on April 23, 2025
Posted by: Jake
from Kansas City, Missouri
I bought this television during Thanksgiving 2024!
Features
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like so far
on April 23, 2025
Posted by: Lola
from Texas
So far so good but I noticed the exact tv in a bigger size 75” the remote works off and on for the volume.
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Happy tv
on April 23, 2025
Posted by: Pappos
I'm so happy with my tv and I enjoy watching my shows and movies on a big screen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So easy to use
on April 23, 2025
Posted by: Rhianon696
[This review was collected as part of a promotion.] I love it. I have it set up in my bedroom so I can watch while resting.
Value
5
Written by a customer while visiting Samsung US