Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
3
Issues with my Samsung 50 crystal tv
on April 21, 2025
Posted by: Calical
I bought this around the Christmas and had various issues
Response from Samsung USBy Samsung Advisor, April 22, 2025
Hi Calical,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great and easy functionality
on April 21, 2025
Posted by: Forhemp
from Atlanta, Ga
I recently upgraded my bedroom tv to this one and I’m totally pleased. Easy to operate with every feature a tv needs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
43" Smart TV
on April 21, 2025
Posted by: San47
from Somewhere, IL
Very nice TV for the price and size. Great color, features and perfect size for my office. This is my 5th Samsung TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good TV
on April 21, 2025
Posted by: DonLiketoshare
from Raytown, MO
We bought the TV 2 months ago and it has a beautiful picture and sound
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on April 21, 2025
Posted by: Leroy
Pleased with purchase quality and affordability, no complaints.
Written by a customer while visiting Samsung US
Customer Rating
4
Great for the price!
on April 21, 2025
Posted by: Real1
So far im loving the tv! As always samsung tvs have amazing picture quality. Only gripe is the screen does pick up background light so it can kinda ruin it. Only reason for the 4 stars but I bet the more expensive tvs dont have that problem. Some day soon I'll be writing a review on those but the crystal uhd is a solid option compared to the other brands around the same price point.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good tv :)
on April 22, 2025
Posted by: Jay 2
It’s a really great tv and I like the gaming thing.
Written by a customer while visiting Samsung US
Customer Rating
2
not so easy to install
on April 22, 2025
Posted by: donthaveone
still having problems connecting and using Samsung tv. The quality of the two channels I do get is VERY good
Response from Samsung USBy Samsung Advisor, April 23, 2025
Hi,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US