Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
sound problems
on April 20, 2025
Posted by: cathy
love our samsung tv, lately the sound goes out, we are connected to direct tv. hope its not samsung.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Huge screen makes for very fragile TV
on April 20, 2025
Posted by: Will
from Erie pa
While cleaning behind it I somehow broke the screen from the corner slightly twisting. Really disappointed that it broke so easily and even more so for not getting the replacement plan. Great picture for the 3 month ls it worked
I would recommend this to a friend!
Features
5
Performance
3
Design
1
Value
2
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Will,
Thanks for sharing your thoughts. If you have any questions or need help, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for sharing your thoughts. If you have any questions or need help, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
Not a sharp picture
on April 20, 2025
Posted by: Pjgma
I thought the picture would be much sharper. It looks foggy
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Pjgma,
Thank you for sharing your thoughts on your DU7200 TV’s image quality. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings
5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
6) For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for sharing your thoughts on your DU7200 TV’s image quality. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings
5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
6) For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Looking good
on April 20, 2025
Posted by: LDog
from Illinois
Everything is fine so far. Happy with my purchase. I enjoy the Samsung features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase!
on April 20, 2025
Posted by: Dawg64
from La
Bought this TV a little over a month ago and have enjoyed it every day!
Nice clear crisp picture and sound.
Nice clear crisp picture and sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on April 20, 2025
Posted by: Hippo
I bought this a month or so ago. So far it’s a beautiful television. Nothing more to say but satisfied.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Television
on April 20, 2025
Posted by: Don P
It is a great television so kudos to the folks at Samsung for making such a quality product. I know they make remotes for the masses but there is only one drawback to a person with hand tremors. Maybe they could design a better remote for physically impaired.
Other than that great television.
Written by a customer while visiting Samsung US
Customer Rating
5
Flat screen TV
on April 20, 2025
Posted by: TVguy
from Vista,CA
We have had this TV for quite a while. Biggest complaint is how touchy the remote is
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US