Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
awesome TV’s, love Tizen, own 4 Diff sizes.
on April 20, 2025
Posted by: AliveinWndrlnd
[This review was collected as part of a promotion.] Love Samsung TV + it’s Tizen. The extra Samsung channels in HD are a very welcome bonus. Easy guides on screen + remote. I would like to upgrade to a backlit or glow remote, at night I occasionally push the wrong button by mistake.
I have a 55” in both my bedroom + my living room, 32” in my kitchen, 80” in my family room. Also a tv monitor for my pc that is 24”. Shows how much I like them. ;).
I can’t wait to get a new AI version.
I have a 55” in both my bedroom + my living room, 32” in my kitchen, 80” in my family room. Also a tv monitor for my pc that is 24”. Shows how much I like them. ;).
I can’t wait to get a new AI version.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
'85 Class Crystal UHD DU7 200 TV
on April 20, 2025
Posted by: Gina
Loved watching on a wide 85' TV.
Thanks Best Buy! the BEST!
Thanks Best Buy! the BEST!
Written by a customer while visiting Samsung US
Customer Rating
4
Good but need more apps
on April 20, 2025
Posted by: Nick92
from Columbus Georgia
Love it just hate that I can’t download certain apps
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Sound and picture
on April 20, 2025
Posted by: Happy day
Very happy with it sound and picture are great no problems
Written by a customer while visiting Samsung US
Customer Rating
4
Crystal clear picture and visual quality
on April 20, 2025
Posted by: The Lone Wolf Archives
from Arizona
Connecting the tv to my son’s Xbox was a little complicated but overall good quality tv, great picture quality and the built in speakers are top notch almost no reason to upgrade to a soundbar.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
55" tv
on April 20, 2025
Posted by: living room
from California
I love the tv don't like the updated home screen. difficult to add apps and app settings being hidden. moving apps to quick access shouldn't be difficult.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A lot of choices
on April 20, 2025
Posted by: Mone
Was able to watch my channels while staying at a hotel
Written by a customer while visiting Samsung US
Customer Rating
2
poor
on April 20, 2025
Posted by: matt
picture not clear on sports, very bad picture not focus
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Matt,
Thank you for sharing your thoughts on your DU7200 TV’s image quality. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings
5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
6) For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for sharing your thoughts on your DU7200 TV’s image quality. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings
5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
6) For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US