Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
My new Samsung 75" TV great picture & sound Qual
on June 6, 2025
Posted by: Mike
from Atlanta ga
It wouldn't let me post that picture of my TV on the wall sorry about that very nice tv
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
none
on June 6, 2025
Posted by: Chewbacca
from Pa.
Picture is OK but the remote is terrible, too small for all the features
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, June 9, 2025
Hi Chewbacca,
We appreciate your feedback on the remote included with your DU7200 TV.
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
I hope this tip helps. Should you have questions, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
We appreciate your feedback on the remote included with your DU7200 TV.
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
I hope this tip helps. Should you have questions, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV ever
on June 6, 2025
Posted by: Michelle
I love the picture quality of this TV and the size is perfect for my room. Best purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal clear
on June 8, 2025
Posted by: Sammy
I love my new tv it’s so clear and sounds like i have surround sound
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on June 8, 2025
Posted by: Jrock
from New York
Love the TV functions and how clear it looks....also the fact I can mirror image using my phone... it's the best for an awesome price!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Beautiful picture when it works.
on June 11, 2025
Posted by: DKE1
from Rocky Ridge, MD
We received a Samsung 65 inch tv as a Christmas gift. The clarity of the tv was excellent. Unfortunately, the tv only worked for approximately a month and died. Needless to say that lead to a long road of aggravation in getting the situation resolved.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy Samsung Advisor, June 13, 2025
Hi DKE1,
Thank you for sharing your experience. If there's anything we can do to assist you or if you are looking for updates on your repair appointment, please do not hesitate to contact us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). You’ll also find LiveChat, manuals, software, and warranty details under the ‘Support’ section of our website.
~ Samsung Advisor
Thank you for sharing your experience. If there's anything we can do to assist you or if you are looking for updates on your repair appointment, please do not hesitate to contact us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). You’ll also find LiveChat, manuals, software, and warranty details under the ‘Support’ section of our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on June 17, 2025
Posted by: Juju0527
from Lenoir NC
Love love love my tv it has the clearest picture every easy to navigate
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
easy to use with apps and casting
on June 20, 2025
Posted by: Crunchy Toast
Love the TV, no issues at all! It was basically plug and play just like my other 3 Samsung TVs
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US