Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great features
on April 20, 2025
Posted by: Tbone
I bought mine about five months ago and it works great thanks
Written by a customer while visiting Samsung US
Customer Rating
5
Picture
on April 20, 2025
Posted by: No Nickname
I finally found a TV with an excellent picture and sound.
Written by a customer while visiting Samsung US
Customer Rating
3
RATS
on April 20, 2025
Posted by: Ted Richey
from Sandy, Utah
This samsung is an OK TV, But it wont stay setup the way I try to set it up, It has a mind of its own, and that I DONT LIKE.
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Ted Richey,
Thank you for reaching out and letting us know about the issues you are experiencing with your DU7200 TV not saving your sound/volume settings. Please ensure that your TV is in Home Mode by going to Settings> All Settings >General & Privacy System> Manager Usage Mode> Home Mode.
If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Advisor
Thank you for reaching out and letting us know about the issues you are experiencing with your DU7200 TV not saving your sound/volume settings. Please ensure that your TV is in Home Mode by going to Settings> All Settings >General & Privacy System> Manager Usage Mode> Home Mode.
If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great Smart Tav
on April 20, 2025
Posted by: Debs1604
from Maryland
This is one of the best Smart TV I ever invested in. Great buy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Budget TV
on April 20, 2025
Posted by: TishAnn
from Sparks, NV
I bought this TV in December 2024 and love the picture quality. I watch on Picture mode. I also love that I can watch YouTube, Rumble, and TikTok on my TV. I love casting YouTube vids. The only thing I wish is that the speaker had more bass. The volume controls on the remote are cumbersome.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
70" Samsung UHD
on April 20, 2025
Posted by: KazWms
from Tallahassee, FL
The TV is huge, and the picture is amazing. It was easy to set up and the sound quality is great. 10 out of 10 recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Program outline love it
on April 20, 2025
Posted by: Dave
from St joseph mo
January set has worked great easy to program remotes
Written by a customer while visiting Samsung US
Customer Rating
3
Narrow screen
on April 20, 2025
Posted by: Not smart
I bought a smart TV that can't give me a full screen when I'm watching a movie 😅 locked in at 16.9 and can't change it 🙃 that's not to smart 😑 🙃 😒
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
3
Response from Samsung USBy Samsung Advisor, April 22, 2025
Hi Not smart,
Thank you for purchasing the DU7200 TV. Please know that HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content. Black bars will appear at the top and bottom of the screen when watching movies with aspect ratios different from your TV. Adjust the picture size options on your external device or set the TV to full screen.
Go to: Home > Settings > All Settings> Picture > Picture Size Settings > Picture Size
Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for purchasing the DU7200 TV. Please know that HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content. Black bars will appear at the top and bottom of the screen when watching movies with aspect ratios different from your TV. Adjust the picture size options on your external device or set the TV to full screen.
Go to: Home > Settings > All Settings> Picture > Picture Size Settings > Picture Size
Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US