Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great product with excellent features
on April 20, 2025
Posted by: LuvSamsung
from North carolina
I purchased this tv because my 55" (not a Samsung) went on the fritz 2 months after the 2 year warranty ran out. I picked a Samsung to replace the 55" because I own other Samsung products and have no problems with them. I have a refrigerator, stove, dishwasher, 2 tablets, 2 cell phones and 2 ti's, all Samsung. I believe Samsung is one of the better products on the market with very competitive prices.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung fan!
on April 20, 2025
Posted by: Shaun
I've had the TV for over 6 months and love it. I am a samsung fan going back.i love the features of samsung items because I have a samsung phone too.
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded
on April 20, 2025
Posted by: Alpvb
Have had it for just over a month. An excellent upgrade for the older model. Crisp clear and easy to integrate into my SONOS system
Written by a customer while visiting Samsung US
Customer Rating
5
An extremely great picture for a Google Chromecast
on April 20, 2025
Posted by: Mojo in Flo
from Orlando, FL
I received this TV as a free “gift” when I purchased my Book 4 laptop. I ended up putting it on a stand and put it my 5 year old’s bedroom - that’s what he calls it when he sleeps over. We both love the picture so much so that he will not let anyone touch it! I’m now jealous that it has a better picture than the Sony in my bedroom.
Last night while watching the NBA playoffs in the living room I said to my wife that I needed to go watch it in our grandson’s bedroom. She was busy cooking Easter dinner in the living room and I couldn’t get comfortable. Last week I even told her I wanted to upgrade our bedroom with the same model.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It’s ok
on April 20, 2025
Posted by: thestangerintheville
from Cleveland, OH
It’s ok. Remote is funky. When toggling between apps it often gets stuck or opens the wrong app. For example, I try to open Sling and Live tv opens instead. Controls will also kind of freeze up. I have super fast internet, so that’s not the problem. The tv is just kind of fluky. Picture is ok. Not fantastic, but good enough for me, I guess. It was inexpensive so maybe I got what I paid for? Don’t know. I’m keeping it but I wouldn’t necessarily recommend it, either.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi thestangerintheville,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on April 20, 2025
Posted by: ChknNug
from Sumter SC
Fantastic TV with a wide variety of apps. Picture quality is amazing and the price was affordable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good purchase
on April 20, 2025
Posted by: Navidad
I bought this last december and I am happy with the purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
Why? Nine great years of no service issues!
on April 20, 2025
Posted by: ValSetz
Replaced prior Samsung TV with same size and features.
Written by a customer while visiting Samsung US