Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Good value
on April 20, 2025
Posted by: Yelbid
from Grand Rapids, MI
Good picture and easy to set up. Smart aspect is great and sound is good, not tinny.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Remote is too complicated.
on April 20, 2025
Posted by: Pamela
from Erie,Pa
After several weeks we still can’t figure out the remote control and how to go from TV Plus to antenna tv.
Features
3
Performance
3
Design
3
Value
5
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Pamela,
Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/. You can also learn how to use your remote directly from your TV. Just go to Home> (left directional button) Settings> Support> Remote Control Guide.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/. You can also learn how to use your remote directly from your TV. Just go to Home> (left directional button) Settings> Support> Remote Control Guide.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
my new Smart Tv
on April 20, 2025
Posted by: june
from greenburgh new York.
I brought my TV February so glad I did love my TV
have all the channels that I had to watch on my laptop.
have all the channels that I had to watch on my laptop.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on April 20, 2025
Posted by: Anonymous
from Woodhaven Michigan
Fantastic picture quality , I am so happy with it !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has Bluetooth, good sounding speakers
on April 20, 2025
Posted by: Gig Joe
from Summerville, Sc
I perchesed this tv because the other samsung tv I perchesed was a smart dum tv. I could not believe that samsung made a smart tv but didn't give it Bluetooth but they did. But this new tv is perfect I love it good quality picture and sound and most important Bluetooth.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice addition!
on April 20, 2025
Posted by: Jackie
from Cheboygan, Michigan
I bought this TV because I trust Samsung, and wanted to add it to my growing list of tech products. I needed an affordable, lightweight smart TV, a bit oversized due to my aging eyes, yet small enough to fit into my mini living space. Samsung has it all and is a good fit to connect with my computer and peripherals. It works well, the picture is great, and I could not be happier with my choice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great telvision, especially for the price!
on April 20, 2025
Posted by: SueC
from Wisconsin
I've had this television for a few weeks now, and am very happy with it. NIce picture and sound for the price, no problems at all. The only complaint I have is the remote. It's fine once you figure out how to use it, but it did take me some time and effort to figure it out.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung forever
on April 20, 2025
Posted by: Karen
from California
I now have 2 Samsung tvs. I love them. Easy to set up and easy to stream
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US