Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
4
It's a nice tv.
on April 20, 2025
Posted by: JTRia
It's a nice tv. The weight is light, picture is sharp.
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding features are listed under review.
on April 20, 2025
Posted by: eddiej
from Ohio
Made the purchase in February of this year and thrilled with the quality of picture and the special program features which include free movies, news, and an incredible music genre.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV
on April 20, 2025
Posted by: Kelton
from Bemidji Minnesota
The picture and sound are amazing Samsung will always be my goto TV
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on April 20, 2025
Posted by: HavingFun
from KY
Bought this to watch while walking on treadmill. Excellent!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointing
on April 20, 2025
Posted by: ChasGail
from Racine, WI
the picture is fine, but trying to figure out how to navigate has been horrible. Also, what is the point to have the choice when searching of using voice search, yet the remote control that comes with the TV does not offer that option. I should have sent the TV back then. Very disappointing. As my teen said, probably why we got the TV so inexpensively. The sound must come behind the TV you have to crank up to hear.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
3
Value
5
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi ChasGail,
Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
2
Good sound bar
on April 20, 2025
Posted by: Ehhhh1
from Fort Lauderdale, Florida
Nothing. We have TV on quality turn table, and if you move the tv by a centimeter, it loses picture. It takes at least 8 minutes or longer to get a picture again. Our old Samsung set up was better. This set up, was twice the price. And Geek Squad set up.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
3
Value
2
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Ehhhh1,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Good value
on April 20, 2025
Posted by: Yelbid
from Grand Rapids, MI
Good picture and easy to set up. Smart aspect is great and sound is good, not tinny.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Remote is too complicated.
on April 20, 2025
Posted by: Pamela
from Erie,Pa
After several weeks we still can’t figure out the remote control and how to go from TV Plus to antenna tv.
Features
3
Performance
3
Design
3
Value
5
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Pamela,
Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/. You can also learn how to use your remote directly from your TV. Just go to Home> (left directional button) Settings> Support> Remote Control Guide.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/. You can also learn how to use your remote directly from your TV. Just go to Home> (left directional button) Settings> Support> Remote Control Guide.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US