Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
4
Enjoy watching quality of pictures.
on April 20, 2025
Posted by: Tvpapa
from Missouri
We have watched our TV for 6 months with great picture and size. Tv apps are not seamless to connect with, stay connected.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture
on April 20, 2025
Posted by: Happiness
from Decatur Ga
I’m very happy with my purchase of the 75in Class TV
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a nice tv.
on April 20, 2025
Posted by: JTRia
It's a nice tv. The weight is light, picture is sharp.
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding features are listed under review.
on April 20, 2025
Posted by: eddiej
from Ohio
Made the purchase in February of this year and thrilled with the quality of picture and the special program features which include free movies, news, and an incredible music genre.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV
on April 20, 2025
Posted by: Kelton
from Bemidji Minnesota
The picture and sound are amazing Samsung will always be my goto TV
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on April 20, 2025
Posted by: HavingFun
from KY
Bought this to watch while walking on treadmill. Excellent!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointing
on April 20, 2025
Posted by: ChasGail
from Racine, WI
the picture is fine, but trying to figure out how to navigate has been horrible. Also, what is the point to have the choice when searching of using voice search, yet the remote control that comes with the TV does not offer that option. I should have sent the TV back then. Very disappointing. As my teen said, probably why we got the TV so inexpensively. The sound must come behind the TV you have to crank up to hear.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
3
Value
5
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi ChasGail,
Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
2
Good sound bar
on April 20, 2025
Posted by: Ehhhh1
from Fort Lauderdale, Florida
Nothing. We have TV on quality turn table, and if you move the tv by a centimeter, it loses picture. It takes at least 8 minutes or longer to get a picture again. Our old Samsung set up was better. This set up, was twice the price. And Geek Squad set up.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
3
Value
2
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Ehhhh1,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US