Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Outstanding picture and sound quality!
on April 19, 2025
Posted by: juneplum12
from Riverdale, GA
So I bought this product almost 2 months ago and it has been pure joy watching it. The picture quality and sound quality is on point. The colors are bright and vivid and the sound is clean, clear and very crisp. Needless to say we love watching it and I will definitely be buying more Samsung tv's in the future!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Completely satisfied
on April 19, 2025
Posted by: Anonymous
Wonderful TV for all viewing, the only draw back to this TV is the speaker system, seriously lacking in volume power, to negate the under powered speakers, I coupled a samsung soundbar with it. System works wonderful with clear picture and many options. Only regret is that I did not go back to getting a 55" system this time.
Written by a customer while visiting Samsung US
Customer Rating
4
Picture quality is great!
on April 19, 2025
Posted by: rendezvous
from Dallas, Texas
The remote is awful. Small and all black, cannot be seen in a darkened room. I do not like the circular design of the selector at all! You could have done much better, Samsung!
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
TV Evaluation
on April 19, 2025
Posted by: Patti
I got this as a Christmas gift and I love it. The picture is very sharp and the colors perfect. The 50 inches is very nice as I have macular degeneration.
Written by a customer while visiting Samsung US
Customer Rating
1
Not for us
on April 19, 2025
Posted by: TV not for us
Returned this tv, due to the fact it didn’t have the ability to hookup our other devices such as DVD, VCR and sound bar.
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi TV not for us,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Lovin the new TV
on April 19, 2025
Posted by: KayKay
from TN
Bought our new tv a few days ago. I am a loyal Samsung customer. Love my new 70 in.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed! :(
on April 19, 2025
Posted by: Shelliott
from NM
I was so excited to have a larger and newer TV, but this Samsung 70” with sound bar and woofer speaker has been a complete disappointment. My biggest complaint is that it doesn’t have an optical port to plug in my seinhauser headphones and I haven’t been able to find an adapter to use. It’s been an adjustment using the programing for the Samsung. It doesn’t always keep track of what you’ve been watching in the “continue watching” row and if I don’t write down what and where I’ve been watching it’s a challenge to find it again.
Also sometimes when I choose a show and click on it it goes to another show and I have to go back several times to get it to start or give up! Sorry Samsung I don’t like knocking your product and my previous TV was a Samsung, with no issues.
Also sometimes when I choose a show and click on it it goes to another show and I have to go back several times to get it to start or give up! Sorry Samsung I don’t like knocking your product and my previous TV was a Samsung, with no issues.
No, I would not recommend this to a friend.
Performance
3
Design
4
Value
2
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Shelliott,
Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores!
I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores!
I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on April 19, 2025
Posted by: Doc1
from Georgia
My new Samsung TV has a great picture. Most importantly it was easy for an 80 year old to set up. Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US