Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
3
Intermittent Freezing
on April 19, 2025
Posted by: Mike
The picture is very good but we have been experiencing intermittent freezing of the picture. We have not been able to determine the cause as of yet.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
4
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Mike,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
~Samsung Advisor
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful TV
on April 19, 2025
Posted by: Robin
My purchase was a great choice, I really enjoy my samsung TV, it's very easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The return to Samsung products.
on April 19, 2025
Posted by: ROCKY 1
from Chicago ill
I bought this television as a Christmas gift to myself .Although I've always been a big sony fan especially in the TV category , but thought I would try this Samsung model tv , I am very happy with the performance sound , color , overall very happy except with the tiny remote , it is not very user friendly where each button is for multiple uses , sometimes very confusing , but as I said very happy with this particular product and price .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Full off features that I love.
on April 19, 2025
Posted by: Joe Ski
This is one of the best purchases I've ever made.
It's the first time I've ever owned a Samsung TV, and it will not be the last.
It's the first time I've ever owned a Samsung TV, and it will not be the last.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TVs
on April 19, 2025
Posted by: Maxs
I have 2 Samsung TVs . No problems with either one.
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bang for the Buck
on April 19, 2025
Posted by: Harvenger2349
I think that your TV are great and give the best streaming capability
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding picture and sound quality!
on April 19, 2025
Posted by: juneplum12
from Riverdale, GA
So I bought this product almost 2 months ago and it has been pure joy watching it. The picture quality and sound quality is on point. The colors are bright and vivid and the sound is clean, clear and very crisp. Needless to say we love watching it and I will definitely be buying more Samsung tv's in the future!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Completely satisfied
on April 19, 2025
Posted by: Anonymous
Wonderful TV for all viewing, the only draw back to this TV is the speaker system, seriously lacking in volume power, to negate the under powered speakers, I coupled a samsung soundbar with it. System works wonderful with clear picture and many options. Only regret is that I did not go back to getting a 55" system this time.
Written by a customer while visiting Samsung US