Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
3
The Best but with a glitch.
on June 7, 2025
Posted by: Miel333
I love my new smart TV all the way around. The reason I am giving it a 3 star is because it shuts off randomly. It gets to be annoying. It does it automatically while watching our favorite show. Please, I would like to fix this issue as soon as possible. Thank you.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
3
Value
4
Response from Samsung USBy Samsung Advisor, May 21, 2025
Hi Miel333,
It’s unfortunate to hear your DU7200 TV is turning off by itself while you're streaming apps. Please try resetting your TV's Smart Hub, as this should resolve the power off issue.
Go to: Home > Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
It’s unfortunate to hear your DU7200 TV is turning off by itself while you're streaming apps. Please try resetting your TV's Smart Hub, as this should resolve the power off issue.
Go to: Home > Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Wow! Excitement
on May 30, 2025
Posted by: wldflwr13
I actually didn't have any idea this TV had so much. The viewing is sharp the color is immaculate. The sound is great. It even has a gaming thing. Which I think I will try. I am amazed. This TV is the greatest thing I ever bought in a long time. The delivery people were very professional. They mounted the TV perfectly exactly where I wanted it. All in all this was the best experience I ever had.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features in wonderful tv
on June 5, 2025
Posted by: Gadeerhunter
from Milledgeville ga
Great tv picture is wonderful has q audio love the tv
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good tv
on June 5, 2025
Posted by: Moos
from Seattle
The tv is nice. It’s sleek and sharp. The remote is nice too. Easy to navigate the setup. The only issue is that the tv continues to switch from my Wi-Fi to a public Wi-Fi network. When I get home from work I always have to check what network the tv is on and generally 2 out of 5 days I have to switch it back to my Wi-Fi instead of the public one.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great pictures
on June 5, 2025
Posted by: Nisha
from Nj
Best tv ever! So happy with my purchase! Best decision I made
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Smart 4k TV
on June 5, 2025
Posted by: Ladidahdi75
from MI
The picture is fantastic, but sometimes I have to adjust it to Dynamic or Filmmakers mode. There is 1 thing that I have a major, personal problem with and that is the lack of numbers on the remote control. I live in S.E. Michigan and we can receive Canadian TV channels but not so with this TV as far as I can figure and it does indeed disappoint me because some/many Canadian shows are my favourite.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 5, 2025
Posted by: lovesamsungtv
I love my Samsung tv. the different settings for color is amazing. The sharpness of picture is great.
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv I ever had
on June 5, 2025
Posted by: Mind blowing
from New castle pa
Best tv I ever had. Best graphics for everything video games movies music and more. The TV is extremely smart also.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US