Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
3
Frustrating
on April 19, 2025
Posted by: BenKB
from Nashville
The picture is great. I’m giving this TV 3 stars due to the reason that it does not have an optical port. I have owned many Samsung tv’s and I stick with them because they have a great picture. But I have a Sonos sound bar and I can not connect it and the tv has terrible sound capabilities so it is needed. Not sure why other models and sizes have the optical port but this one doesn’t and I can’t return it so I’m just going to live with it. I was also told by Samsung support that there is no way to convert so the sound bar could be attached.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
5
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi BenKB,
Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores!
I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores!
I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Quality vs price value ratio is out of this world.
on April 19, 2025
Posted by: OlSlickLips
from Texas
This TV quality to price point value is incredible. Picture quality is amazing and the actual sound quality is better than it should be for a slim tv profile even though I switch to my soundbar is some situations. I'd love to have a digital audio out, but bluetooth works as well with my older soundbar. But the price and value you get is incredible.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good TV at a good price.
on April 19, 2025
Posted by: Andy
from Los Angeles CA
I recently bought this TV at a good price. I'm very happy with the overall performance. It has a perfect picture, good sound and is easy to use. For this reason, now all my TVs are Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!!!
on April 19, 2025
Posted by: Birtzja
I bought one Samsung TV a couple years ago and loved it so much that I now now have three! I won’t buy any other brand!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on April 19, 2025
Posted by: John
from Fl
Great picture quality ,this is my second samsung tv
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
amazing experience!
on April 19, 2025
Posted by: Pads
from CA
the tv is great and the service is even better. I'm giving it a 5 star because I truly enjoy the quality and features Samsung TVs provide but when my tv had a glitch the service provided and easy, accommodating and overall exceptional! I utilize my tv as an external screen to review detailed magnifications on my projects and I couldn't be anymore happier with the timely service repair! the follow up call was reassuring that my product well and working gained my lifelong loyalty to the brand. Keep it up great work guys!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My family and I only buy Samsung TVs
on April 19, 2025
Posted by: Love Samsung TVs
from Connecticut
I love Samsung TVs. We live in an area getting cable is very pricy. Samsung tv has Samsung tv plus, easy to access. Also they have clear pictures, great color, easy to to work. The big TVs are lovely. I only buy Samsungs.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I dislike the remote control. It is hard to use.
on April 19, 2025
Posted by: Frank
from Lodi, Wisconsin
I am very unhappy with this television. The reason is night scenes are hard to view.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Frank,
We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US