Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Perfectpackage
on April 19, 2025
Posted by: Miss
Very happy with our new Samsung! Our last Samsung TV lasted 19 years so we highly recommend this brand to everyone!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on April 19, 2025
Posted by: Dubs
from New york
I purchased this item like 2 months ago..its more for show than i use it...but win i do cut it on wows think n order to see da full crystal of da tv...n my opinion watch a Disney movie or action movie or live sports ....and soap opera for da camera view ...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung TV good TV with some issues.
on April 19, 2025
Posted by: Lani
from Amityville, New York
Good TV except I need two remotes to use it. One for my cable connection and one for the TV. Also, the TV will NOT STAY OFF! I turn it off with the TV remote and a few minutes later it turns on by itself and I have to turn it off again. Another problem is that lamp light and window light is always reflected on the screen diminishing the picture quality. I can't move the TV location.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Very Unhappy
on April 19, 2025
Posted by: Unhappy Watcher
Purchased TV about a month ago and an very unhappy. It is very difficult and confusing to go into the setup and make changes or to find what you are looking for. I have several brands of TVs and this one is the wort and most complicated.
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Unhappy Watcher,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
1
Don’t Buy this TV
on April 19, 2025
Posted by: Disappointed
I bought this tv so I could watch certain apps , I am unable to download any apps . I continually get the message that my phone is not paired. Or the Samsung is updating.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Disappointed,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Happy
on April 19, 2025
Posted by: BobC
from Livonia,Michigan
Happy with our purchase would purchase again pleased with purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 75 inch
on April 19, 2025
Posted by: Kerri
from Alabama
I’ve never had a TV this large and it will be hard to EVER have anything smaller!! I love it!!! The color and picture are fantastic and I can actually read anything that comes up from across the room with no glasses!!!! Wonderful purchase!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features and easy for follow menus
on April 19, 2025
Posted by: Engaged
I purchased my tv 2 years ago and enjoy it very much but at 18 months had to exchange as warranty as the tv would not power up. I really like all the options with the tv and the clarity is amazing.
Written by a customer while visiting Samsung US