Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Good Fit
on April 19, 2025
Posted by: Trailblazer68
from Indiana
By choice I haven’t had a TV in 15 yrs. Basically a workaholic never home & wasn’t paying for cable. Originally was going to purchase the next higher model. Settled on this one since it would be my 1st & had to get use to new technology. I did purchase a Samsung sound bar which I feel is needed.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture.
on April 19, 2025
Posted by: RPT64
from Manchester, CT
Love my new Samsung tv. Picture is awesome and so much better than my old tv. Will only buy Samsung tvs, now and on the future.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfectpackage
on April 19, 2025
Posted by: Miss
Very happy with our new Samsung! Our last Samsung TV lasted 19 years so we highly recommend this brand to everyone!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on April 19, 2025
Posted by: Dubs
from New york
I purchased this item like 2 months ago..its more for show than i use it...but win i do cut it on wows think n order to see da full crystal of da tv...n my opinion watch a Disney movie or action movie or live sports ....and soap opera for da camera view ...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung TV good TV with some issues.
on April 19, 2025
Posted by: Lani
from Amityville, New York
Good TV except I need two remotes to use it. One for my cable connection and one for the TV. Also, the TV will NOT STAY OFF! I turn it off with the TV remote and a few minutes later it turns on by itself and I have to turn it off again. Another problem is that lamp light and window light is always reflected on the screen diminishing the picture quality. I can't move the TV location.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Very Unhappy
on April 19, 2025
Posted by: Unhappy Watcher
Purchased TV about a month ago and an very unhappy. It is very difficult and confusing to go into the setup and make changes or to find what you are looking for. I have several brands of TVs and this one is the wort and most complicated.
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Unhappy Watcher,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
1
Don’t Buy this TV
on April 19, 2025
Posted by: Disappointed
I bought this tv so I could watch certain apps , I am unable to download any apps . I continually get the message that my phone is not paired. Or the Samsung is updating.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Disappointed,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Happy
on April 19, 2025
Posted by: BobC
from Livonia,Michigan
Happy with our purchase would purchase again pleased with purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US