Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Good TV for a good price
on April 19, 2025
Posted by: ZZUF
from GA
I have had this TV a few months and it is performing well. The pre-loaded apps are handy and setup was seamless. The only criticism I have is that the sound could be better. It seems somewhat muffled. The TV is mounted on the wall.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BUY!
on April 19, 2025
Posted by: Sabd
GREAT TV. BOUGHT ABOUT 3 MONTHS AGO AND HAS A BEAUTIFUL PUCTURE.
Written by a customer while visiting Samsung US
Customer Rating
4
Decent TV
on April 19, 2025
Posted by: Nick
from Detroit, MI
Picture quality is good, but I expected a little better compared to the cheaper TCL I was considering buying instead.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Tv picture quality
on April 19, 2025
Posted by: Sage
from Church hill tennessee
I love the size,and tv but doesn't hold HD quality at all times, goes in and out . Especially on live tv,and some times the programs are glitchy
I would recommend this to a friend!
Features
3
Performance
2
Design
4
Value
4
Response from Samsung USBy Samsung Advisor, April 22, 2025
Hi Sage,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Bad remote
on April 19, 2025
Posted by: P OD
Tv works good, but the remote is all black and you can't see the buttons. Pretty stupid
Written by a customer while visiting Samsung US
Customer Rating
3
Remote does not always work.
on April 19, 2025
Posted by: Kathy
from Ransom Canyon, TX
We bought this about 4 or 5 months ago. The picture and all is great, The remote is not so great. The original remote had to be replaced because it quit working. The new remote is almost as bad. We have to be very picky where we hold the remote because it works sometime and some time it does not.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Kathy,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
The savings from cable
on April 19, 2025
Posted by: Sunshine
I am very pleased with my Samsung television. It saved me money.
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on April 19, 2025
Posted by: Chems
Excellent good quality enjoying my new TV...couldn't have ask for a better tv
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US