Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great Features
on April 18, 2025
Posted by: Meat
from Lake Charles,LA
I bought this tv a month ago and I love it shows great picture.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for the WIN!
on April 18, 2025
Posted by: Fernando
from Lacey, Washington
I have two of these 85” & I really love them! Quality is superb and the menu configuration is easy to navigate. I’ve also paired it with the Q910D sound bar and it sounds fantastic! I would recommend Samsung for anyone looking to for quality and reliability!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its not bad
on April 18, 2025
Posted by: tonio1083
from Las Vegas NV
Great TV the apps are a bit difficult to use. Navigation is not the best.
Features
3
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great Viewing
on April 18, 2025
Posted by: tomof79
from St Petersburg, Fl
We bought this 3-4 months ago and it is great. The screen is visible in sunlight and at most oblique angles.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Samsung
on April 18, 2025
Posted by: LinnieM
from Baldwinsville, New York
Great TV. Not happy with the remote. Not a Roku TV but no problem.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game Changer!
on April 19, 2025
Posted by: Jessie
from Omaha NE
So far one of the best purchases I made the guides are easy to follow on connecting any devices and the picture quality is amazing we just got rid of our projector no longer needed that we have this big of a screen family movie nights are something I look forward to and they always say how they love my TV I get great compliments on it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't waste your money
on April 19, 2025
Posted by: GZGZ
from Austin, TX
Not a great picture. TV goes blurry to clear randomly
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, April 21, 2025
HI GZGZ,
Thank you for sharing your thoughts on your DU7200 TV’s image quality. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings
5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
6) For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for sharing your thoughts on your DU7200 TV’s image quality. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings
5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
6) For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
1
Change your TV. Bad product
on April 19, 2025
Posted by: Kobbyj
from MA
My TV broke down a month later. Can’t turn it on again
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
1
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Kobbyj,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US