Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,749 Reviews)
Rating breakdown 2,749 reviews
5 Stars
1,712
4 Stars
452
3 Stars
259
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,002 out of
1,277)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Samsung 43 inch UHD DU7200 TV.
on May 6, 2025
Posted by: R Lloyd
from Ohio
I'm really happy with tv. The colors are bright and vibrant, it has a beautiful picture, and really clear. The perfect size for our bedroom. If your in the market for a tv with a clear picture, vibrant colors, easy set up, get you samsung tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great, affordable product and fun to use!
on May 6, 2025
Posted by: Olar
from Voorheesville, NY
This is one of the most crisp pictures I have seen, and on a television that I can afford to boot! The interface is easy to navigate and has cute little sounds as you scroll around. I put it into on a portable stand in my bedroom nicely paired with a Samsung sound bar.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the very best
on May 10, 2025
Posted by: drewnlb
The television is excellent especially for the price. The first television that I ever purchased was a Samsung 32 inch. I thought it was great. It lasted for 12 years and then started to have problems. It took me awhile before I could purchase another television. But after much research. I once again chose the Samsung TV. Going from a 32" to a 55" has been wonderful. I even rewatched many Netflix shows just to enjoy them more on a bigger screen. However, I hoping not to wait another 12 years before buying the next television. Because I really want to get a Samsung OLED television. My Samsung phone and tablet are the very best as well. I guess you could say that I'm a Samsung only family of one 😁! Thanks Samsung for some really awesome products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the price paid for this tv
on May 14, 2025
Posted by: CCRider
from Buffalo NY
Fantastic TV. Picture is crystal clear. 4K is awesome. The user interface once set up is great.
The only thing is the initial set up is a bit time consuming. But is well worth it once you figure out all the features n this tv. Would highly recommend this TV. Thought the 85" monitor would be to big. It's not. Does need sound bar for watching movies. Other than just watching TV shows sound quality is ok.
The only thing is the initial set up is a bit time consuming. But is well worth it once you figure out all the features n this tv. Would highly recommend this TV. Thought the 85" monitor would be to big. It's not. Does need sound bar for watching movies. Other than just watching TV shows sound quality is ok.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The Best but with a glitch.
on June 7, 2025
Posted by: Miel333
I love my new smart TV all the way around. The reason I am giving it a 3 star is because it shuts off randomly. It gets to be annoying. It does it automatically while watching our favorite show. Please, I would like to fix this issue as soon as possible. Thank you.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
3
Value
4
Response from Samsung USBy Samsung Advisor, May 21, 2025
Hi Miel333,
It’s unfortunate to hear your DU7200 TV is turning off by itself while you're streaming apps. Please try resetting your TV's Smart Hub, as this should resolve the power off issue.
Go to: Home > Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
It’s unfortunate to hear your DU7200 TV is turning off by itself while you're streaming apps. Please try resetting your TV's Smart Hub, as this should resolve the power off issue.
Go to: Home > Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Wow! Excitement
on May 30, 2025
Posted by: wldflwr13
I actually didn't have any idea this TV had so much. The viewing is sharp the color is immaculate. The sound is great. It even has a gaming thing. Which I think I will try. I am amazed. This TV is the greatest thing I ever bought in a long time. The delivery people were very professional. They mounted the TV perfectly exactly where I wanted it. All in all this was the best experience I ever had.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features in wonderful tv
on June 5, 2025
Posted by: Gadeerhunter
from Milledgeville ga
Great tv picture is wonderful has q audio love the tv
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good tv
on June 5, 2025
Posted by: Moos
from Seattle
The tv is nice. It’s sleek and sharp. The remote is nice too. Easy to navigate the setup. The only issue is that the tv continues to switch from my Wi-Fi to a public Wi-Fi network. When I get home from work I always have to check what network the tv is on and generally 2 out of 5 days I have to switch it back to my Wi-Fi instead of the public one.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US