Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Amazing Samsung TV
on April 18, 2025
Posted by: KID310
from Anaheim, CA
Love the image quality and sound quality for the size of the screen!!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Upgrade
on April 18, 2025
Posted by: Phil
from Kingman, AZ
We wanted a slightly (5”) larger tv to replace an older Samsung unit. This one is just right
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The remote combined too many features in too few b
on April 18, 2025
Posted by: Foodlady
from Chicago IL
The picture is great but remote control is the worst thing I ever used in my life so sorry I bought this tv
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Foodlady,
Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote.
Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote.
Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with purchase
on April 18, 2025
Posted by: RKC1
Bought three weeks ago so far very happy with TV. Picture quality very good.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
TV
on April 18, 2025
Posted by: Grandmak
from Shawnee, KS
I bought this TV 3 months ago. The TV is fine, but the remote you furnish for it is terrible. We are senior citizens and it is not user friendly for us. I know I could buy another remote, but that is just another added expense.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great big picture
on April 18, 2025
Posted by: LesLaw
I purchased this TV about 2 months ago... love the picture, the look and quality of it. Great for all the sports events I've seen on it.
Written by a customer while visiting Samsung US
Customer Rating
1
Crape
on April 18, 2025
Posted by: Josh
Whenever I moved rooms unplugged the utility cord the setting that it downloads it disappeared I have to download again it’s to complicated kiss “ keep it simple “ why complicated, for me it’s bad experience 👎🏻
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
5
Value
1
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Josh,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on April 18, 2025
Posted by: RickV
from McAllen, TX
Works great. Perfect size for my office. Clear picture and audio.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US