Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great tv and value
on April 18, 2025
Posted by: Lana
from Los Angeles
I always turn to Samsung for my Tv choice because I know the e quality is always consistent, the technology and improvements over the years are always great. The picture is crisp and vivid. I will
Continue to purchase.
Continue to purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Picture, terrible TV remote
on April 18, 2025
Posted by: Syrkfam
I got this a month or so and its been amazing. The color, the picture. The only issue is the TV remote, is not very easy to use. You can't just put a channel number it, it's a whole process. It's touchy. If there is a easy was to get a better remote I am up to best about it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Samsung Plus
on April 18, 2025
Posted by: Klockner
from Rapid City SD
I have 3 Samsung TV’s! I love them! The Samsung plus is great and ease of operation is nice!
Samsung is my TV of choice
Samsung is my TV of choice
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Meh it's okay
on April 18, 2025
Posted by: Redd
from Arizona
Bought this a couple of months ago for my mom , sound isn't too good ,picture is good, remote is very sensitive 😐, not as good as I was expecting 😩
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Redd,
We appreciate you sharing your experience with the DU7200 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture.
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
For sound adjustments, go to Settings> All Settings> Sound.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate you sharing your experience with the DU7200 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture.
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
For sound adjustments, go to Settings> All Settings> Sound.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture , like no tv I have ever had !
on April 18, 2025
Posted by: Jess
from Hemet California
I e had my new TV for a few weeks. I love it !!! I am watching all my favorite movies and shows over , it’s a totally different experience. I feel like I’m watching them for the first time. The picture is beautiful!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal UHD
on April 18, 2025
Posted by: Keith
from Round Rock Texas
I bought mine few weeks ago love it it was a great buy neighbor wants one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase
on April 18, 2025
Posted by: Kuku
I bought this tv 4 months ago and it’s amazing i love it
Written by a customer while visiting Samsung US
Customer Rating
5
Smart purchase
on April 18, 2025
Posted by: Misha
Nice TV, great sound and picture. Looks sleek and modern. Happy with purchase
Written by a customer while visiting Samsung US