Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
4
Great resolution
on April 18, 2025
Posted by: Apache kid
I really do love the TV and the resolution is beautiful on it. The only thing that I do not like at all, is the remote. The remote is the worst one I have ever used. Even Roku remote control has a better quality.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy 75
on April 18, 2025
Posted by: Austin Ray
from Phenix city al
It's absolutely amazing tv beautiful picture pretty good sounds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
dont think twice with the brand...
on April 18, 2025
Posted by: ceejay
since i started buying my own appliances i always go with samsung no doubt about it,the quality, the easy connections to phones and etc.all.my appliances , electronics are samsung..
its a great thing to buy..
its a great thing to buy..
Written by a customer while visiting Samsung US
Customer Rating
3
TV bad user interface
on April 18, 2025
Posted by: swilson
TV is great, but the main and only problem with it is that the user interface has SO MANY DIFFERENT ICONS. The problem is that it is not near AS SIMPLE AS ROKU TV. I have family members who have SO MUCH TROUBLE NAVIGATING THE MENU rather than Rolu TV OS.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
1
Value
5
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi swilson,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful picture
on April 18, 2025
Posted by: Penny
from Spokane,Washington
I've had my Samsung 55" TV for a couple of months now and I'm still amazed at the clarity and vibrant colors of the picture, love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great colors
on April 18, 2025
Posted by: Harv47
from Crystal Falls, Mi.
Got it around christmas, a 65" to replace my working samsung 55" and loved the 55, but this one is the tops.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV. Not a fan of the remote.
on April 18, 2025
Posted by: Big box
from Somis,Ca.
I love our big TV. The only thing I don’t like is the remote how you adjust the sound. If you don’t get it exactly right, it goes to some other screen and you gotta hit some other button to shut some ladies voice off.
I’m sure there must be some way to change that but for right now it’s just stupid.
I’m sure there must be some way to change that but for right now it’s just stupid.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Wish I'd never bought it
on April 18, 2025
Posted by: Lovebug
If you sleep with the TV on do not buy this TV. You can't get it dim enough to sleep. I hate this TV and wish I would have never bought it. To be a Samsung and be sooooo expensive it's trash. Save your money and buy a TCL because that's what I'll be doing.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Lovebug,
Thank you for your thoughts. Please know your TV has a Sleep Timer available, as well as a turn off screen option that may be of use to you.
Go to: Settings > All Settings> General > System Manager > Time > Sleep Timer.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your thoughts. Please know your TV has a Sleep Timer available, as well as a turn off screen option that may be of use to you.
Go to: Settings > All Settings> General > System Manager > Time > Sleep Timer.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US