Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
2
May return it.crosby
on April 18, 2025
Posted by: Mr disapointed
TV is took dark on blacks . To animated. Adjusted many times and cant get it to look as good as my 10. Year old Visio.
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Mr disapointed,
It’s unfortunate to hear you’re not fully satisfied with the brightness of your DU7200 TV’s picture. Please know that we are here to help you.
First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.
Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic.
Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings.
You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode.
I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
It’s unfortunate to hear you’re not fully satisfied with the brightness of your DU7200 TV’s picture. Please know that we are here to help you.
First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.
Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic.
Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings.
You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode.
I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture.
on April 18, 2025
Posted by: Dee a
from USA
Bought my TV couple
Months ago and the only regret I have is not getting it bigger. Quite frankly this TV IS THE SHARPEST and has the best picture quality of all the other TVs in my home. Definitely recommend !
Months ago and the only regret I have is not getting it bigger. Quite frankly this TV IS THE SHARPEST and has the best picture quality of all the other TVs in my home. Definitely recommend !
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy Set Up, Great Picture
on April 18, 2025
Posted by: mixerdude
Sweet TV. Easy set up and setting up the auxillary equipment to the TV. TV recognized my providers universal remote.
Great picture and clarity.
Again, the settings were easy to navigate to desired viewing.
Great picture and clarity.
Again, the settings were easy to navigate to desired viewing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on April 18, 2025
Posted by: Rain
I just love it! Great picture and color and size..
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeded expectations.
on April 18, 2025
Posted by: Jim Hilb
Exceeded our expectations. Pleased we made the decision to buy a Samsung product.
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome purchase
on April 18, 2025
Posted by: Guava4
I bought this last Christmas and it's awsome I highly recommend it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Omg the picture!
on April 18, 2025
Posted by: Ronick
from Illinois
This replaced a Vizio that went out after only a year. Beautiful picture. Easy to navigate and easily connected to my Vizio surround sound. If you are on the fence, just buy it already.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 18, 2025
Posted by: meger227
Bought the 65” 4 months ago and love it. Have had no problems with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US