Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great TV
on April 18, 2025
Posted by: Juno
from Delsoge Missouri
Absolutely love it crystal clear screen user-friendly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
New ones are not as good as the older ones
on April 18, 2025
Posted by: New Samsung poor quality
The new ones are terrible…turn black on 1/4 of screen pain to get it maybe fixed.
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi New Samsung poor quality,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Rocks
on April 18, 2025
Posted by: LinBH
Nice tv purchased
for my granddaughters room ~
TV color perfect ~ easy to operate ~ I would purchase it again
for my granddaughters room ~
TV color perfect ~ easy to operate ~ I would purchase it again
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice tv
on April 18, 2025
Posted by: Scott
Bought three Samsung TV”’s switching to WiFi from dish and love them. Not a tech guy but figured it out pretty easily. Great picture
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on April 18, 2025
Posted by: Bob one
from Ohio
Love the larger picture nice colors, not top of the line but for the price very nice
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Samsung TV
on April 18, 2025
Posted by: Stikmin
I am very excited with my new Samsung TV. After seven months it's still going strong. Love all the settings and options the TV has and the colors are very vibrant and entertaining. Would recommend to anyone looking for a great TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on April 18, 2025
Posted by: 11c 3rd
from WI
I am very happy with my TV. The picture is amazing! The only downside I'd say would be the quality of the sound. I have been looking into a full surround sound set up to go with it but thus far it is the only part I'd say would be a bit lacking.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Faulty screens?
on April 18, 2025
Posted by: Ashley
This is the Second samsung we have bought. We had to take our first one back due to the screen not coming on after only having it less than one month. We repurchased only bc we did enjoy the tv, and the quality. So far no issues with the replacement.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Samsung Advisor, April 21, 2025
Hi Ashley,
We appreciate your patience in having to deal with an exchange and are happy to hear that you are enjoying the replacement.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
We appreciate your patience in having to deal with an exchange and are happy to hear that you are enjoying the replacement.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Written by a customer while visiting Samsung US