Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Very nice overall.
on April 5, 2025
Posted by: TONY
Seems to be a nice TV. Only issue was I had to buy a HDMI TO Optical converter for my sound bar. Other than that, I am happy with this TV.
Written by a customer while visiting Samsung US
Customer Rating
2
Limited apps
on April 6, 2025
Posted by: Unhappy
Can’t down load app as easily
Difficult to stream
Difficult to stream
Response from Samsung USBy Samsung Advisor, April 7, 2025
Hi Unhappy,
Thank you for your feedback on the user-friendliness of the DU7200 TV. Please know your opinion is important to us and will be shared with our internal product teams.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for your feedback on the user-friendliness of the DU7200 TV. Please know your opinion is important to us and will be shared with our internal product teams.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
Good
on April 7, 2025
Posted by: Bap25
Purchased a few weeks ago. Not super happy with the picture quality. Shows often looks blurry for some reason. Otherwise happy with the tv
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy Samsung Advisor, April 8, 2025
Hi Bap25,
We appreciate your feedback on your DU7200 TV’s picture. For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback on your DU7200 TV’s picture. For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Really great TV
on April 8, 2025
Posted by: chaerim
from Centreville, VA
I'm extremely satisfied with this TV. It provides great picture/display. I also love the Samsung TV Plus, so many channels to consume for free. This alone is totally worth buying a Samsung TV. Price was very good too. I want to buy another one, just cuz it's so nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TV has great screen quality and decent speakers.
on April 8, 2025
Posted by: Sammytech
[This review was collected as part of a promotion.] I use it for everything it does everything well the os on it is good I love how it has hdr.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great TV!
on April 9, 2025
Posted by: KennyG
This TV is great, the picture is crystal clear, the audio is excellent!
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV terrible remote
on April 9, 2025
Posted by: Jackson04
I bought this 2 weeks ago and so far so good. The picture quality is good for the price point. The only NEGATIVE I would say is the remote that comes with the TV. The buttons are very difficult to use they aren’t reactive to touch.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal clear screen, works very well with gaming
on April 9, 2025
Posted by: Bedroom
[This review was collected as part of a promotion.] For mainly movies and gaming and it does a efficient job and low cost on electric
Value
5
Written by a customer while visiting Samsung US