Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
3
No manual
on March 13, 2025
Posted by: Ses2
Happy with television. However, disappointed with the cheap quality and small size of the remote. And very disappointed with the lack of an instruction book or manual. All that was provided was a few looseleaf sheets of paper that were of no help at all?
Response from Samsung USBy Samsung Advisor, March 13, 2025
Hi Ses2,
We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
To download the manual and quick start guide, please follow this link: https://www.samsung.com/us/support/downloads/?model=N0060577&modelCode=UN43DU7200FXZA or by going to our website and clicking Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
To download the manual and quick start guide, please follow this link: https://www.samsung.com/us/support/downloads/?model=N0060577&modelCode=UN43DU7200FXZA or by going to our website and clicking Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic picture
on March 16, 2025
Posted by: Neil1
from Florida
Picture is amazing, very clear easy setup, only complaint is sound is HORRIBLE, Guess I need to buy a soundbar that I can't afford at this time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Local programming problems!
on March 26, 2025
Posted by: GolferGirl
I purchased my TV over a month ago.
I’m having the hardest time getting it to pick up my LOCAL cable supplier! I want to see local news, ABC, NBC & CBS too! Lots of buffering… please advise!
I’m having the hardest time getting it to pick up my LOCAL cable supplier! I want to see local news, ABC, NBC & CBS too! Lots of buffering… please advise!
Response from Samsung USBy Samsung Advisor, March 28, 2025
Hi GolferGirl,
Your DU7200 TV has a tuner that can scan for and automatically program local channels that will appear on your channel list. Plus, an antenna will help your TV find even more channels and improve the quality of the signal. If you’re not receiving all channels, first ensure that your coaxial cable is securely connected to the TV.
Then, run Reset or Auto Program.
• Home > Menu > Settings > All Settings > General & Privacy > Reset
• Home > Menu > Settings > All Settings > Broadcasting > Auto Program
I hope this helps. For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.
~Samsung Advisor
Your DU7200 TV has a tuner that can scan for and automatically program local channels that will appear on your channel list. Plus, an antenna will help your TV find even more channels and improve the quality of the signal. If you’re not receiving all channels, first ensure that your coaxial cable is securely connected to the TV.
Then, run Reset or Auto Program.
• Home > Menu > Settings > All Settings > General & Privacy > Reset
• Home > Menu > Settings > All Settings > Broadcasting > Auto Program
I hope this helps. For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on March 31, 2025
Posted by: Mzt911
[This review was collected as part of a promotion.] The picture is amazing, price was great. Happy with our purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on March 31, 2025
Posted by: Ykceb
I love my TV. Too bad I don't feel like typing anymore
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely worth buying
on April 4, 2025
Posted by: Mariodumpedpeach
Literally the best tv you can buy and definitely worth buying the picture is clear and crisp i love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In love!
on April 4, 2025
Posted by: Lulu
I am totally in love with my new tv. Set ip up easily love everthing about it. Will recomend it to anyone eho wants an awesome tv with an awesome price! Could not be happier!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice overall.
on April 5, 2025
Posted by: TONY
Seems to be a nice TV. Only issue was I had to buy a HDMI TO Optical converter for my sound bar. Other than that, I am happy with this TV.
Written by a customer while visiting Samsung US