Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Samsung over everything
on March 6, 2025
Posted by: Rickkkk
Owned for about a month an bought a 75’’ lg right before an the comparison between the two is astronomical, you cannot beat Samsungs engineering
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the color and features.
on March 6, 2025
Posted by: Debbie
from Bedford Va 24523
I bought this a few weeks ago I love it. I'm having a hard time taking off the voice for everything.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Response from Samsung USBy Samsung Advisor, March 7, 2025
Hi Debbie,
It's great to hear you are enjoying your new DU7200 TV. If your TV is announcing everything you do, Voice Guide is turned on. Voice Guide is an accessibility function to assist users who are visually impaired. It’s possible you’ve accidentally turned it on by holding down the volume button on your TV remote.
To turn off Voice Guide, navigate to: Home > Menu > Settings > All Settings > General & Privacy > Accessibility > Voice Guide Settings > Voice Guide.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
It's great to hear you are enjoying your new DU7200 TV. If your TV is announcing everything you do, Voice Guide is turned on. Voice Guide is an accessibility function to assist users who are visually impaired. It’s possible you’ve accidentally turned it on by holding down the volume button on your TV remote.
To turn off Voice Guide, navigate to: Home > Menu > Settings > All Settings > General & Privacy > Accessibility > Voice Guide Settings > Voice Guide.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome television
on March 6, 2025
Posted by: Carlton
from Philadelphia, Pennsylvania
I’m happy that I brought this television the picture is so perfect
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buy one, you will like it!
on March 6, 2025
Posted by: CosmicTraveler
from Florida
This is a surprisingly clear picture TV. I have it hanging on the wall near my work desk and leave it on real time news. Surpising how many apps and places I can navigate to, directly from my TV. Super nice!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Buy
on March 6, 2025
Posted by: MR FNR
from Newnan, GA
I love my TV. Just limited download of streaming app.
Features
2
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Good shows
on March 6, 2025
Posted by: Kath
Good shows. Only thing I don’t like is the news stations that come on automatically. Hard to get rid of it
Written by a customer while visiting Samsung US
Customer Rating
3
Changing to different TV antennas.
on March 6, 2025
Posted by: Jan1
The picture is good and it works well but it is hard to change to different HDMI channels or to go to an external antenna. My husband gets frustrated trying to figure it out!
Response from Samsung USBy Samsung Advisor, March 7, 2025
Hi Jan1,
Thank you for sharing your experience with us. To access your antenna, press the Gear Icon on your remote control, scroll up, and choose Source. From there you will need to pick the HDMI that your antenna is connected to.
You can also utilize the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To enable this feature, follow the steps below:
1) Navigate to Settings > All Settings> General > Smart Features > Autorun Smart Hub
2) Enable the Autorun Smart Hub feature
3) Navigate to Settings > General > Smart Features > Autorun Last App
4) Enable the Autorun Last App feature
I hope this helps! If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for sharing your experience with us. To access your antenna, press the Gear Icon on your remote control, scroll up, and choose Source. From there you will need to pick the HDMI that your antenna is connected to.
You can also utilize the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To enable this feature, follow the steps below:
1) Navigate to Settings > All Settings> General > Smart Features > Autorun Smart Hub
2) Enable the Autorun Smart Hub feature
3) Navigate to Settings > General > Smart Features > Autorun Last App
4) Enable the Autorun Last App feature
I hope this helps! If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 6, 2025
Posted by: Retired
Great TV! Good picture went from my old cn42” to a 55”
Written by a customer while visiting Samsung US