Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,763 Reviews)
Rating breakdown 2,763 reviews
5 Stars
1,722
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,008 out of
1,284)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great picture!!
on March 5, 2025
Posted by: Janjan
from River Vale NJ
I love my New TV - the picture is crisp and clear. Audio is great too. Would definitely recommend to a family member or friend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Few instructions
on March 5, 2025
Posted by: None
I bought this a month ago it is difficult to use. There is no simple way to change channels or find your favorite shows.
Response from Samsung USBy Samsung Advisor, March 5, 2025
Hi None,
Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote.
You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide.
To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote.
You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide.
To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on March 5, 2025
Posted by: Sandy 116
from San Tan Valley, AZ
Best Tv we ever had !!!! We also have a 75 inch in living room Samsung of corse great picture and very clear This one is in our bedroom You won't be sorry
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I hate my tv
on March 5, 2025
Posted by: I hate my tv
A Samsung TV is not working for me. I do not like it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, March 5, 2025
Hi I hate my tv,
It's unfortunate to hear that you are unsatisfied with your DU7200 TV.
Please know we are always available and happy to help you with any questions you may have or to help you with troubleshooting any issues you are encountering. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
It's unfortunate to hear that you are unsatisfied with your DU7200 TV.
Please know we are always available and happy to help you with any questions you may have or to help you with troubleshooting any issues you are encountering. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Best Ever
on March 5, 2025
Posted by: Mogainhawaii
I just love the functions and capabilities of this fabulous television. I am so happy I purchased it.
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on March 5, 2025
Posted by: Ellie may
from Tuscumbia Ala 35674
I bought an Samsung 30" tv @ Electronic Express an a have enjoyed watching it picture is clear with no problems its a great asset to my home
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features good quality
on March 5, 2025
Posted by: Buzzard
I brought the 65 in" so satisfied it's beautiful bright colors very smart, so I got another one for my basement, I caught the sales also go Birds!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great clarity!
on March 5, 2025
Posted by: Laerke
I bought this a few weeks ago. Set up was super easy and the clarify is amazing!
Written by a customer while visiting Samsung US