Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
TV is huge!
on March 5, 2025
Posted by: Chan
from Stockbridge Ga.
I brought this TV during football season. Best picture and quality ever!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
85” DU7200 is an Excellent Model and amazing TV.
on March 5, 2025
Posted by: Mike N
from Dayton Ohio
I bought A 85” Samsung Du7200 series about a month ago and absolutely love it so far. The picture quality is amazing and very simple to set up, operate and navigate. Very happy customer here.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent tv
on March 5, 2025
Posted by: Doug
A Great TV for the price with smart options and apps for a wide variety of viewing and simplicity of operating.
Written by a customer while visiting Samsung US
Customer Rating
4
Love the picture
on March 5, 2025
Posted by: None
Great tv, love the picture. I can’t think of more to write
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic TV!
on March 5, 2025
Posted by: Sajohn
from Bigelow, Arkansas
I love this TV, picture is great and has more programs and apps on it, than you will ever need!❤️
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great experience
on March 5, 2025
Posted by: Will
from Glen Burnie Maryland
Never a problem with any Samsung product I have purchased. Love the vibrant colors of my new tv. Easy setup and ready to go in a short time. Love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Remote
on March 5, 2025
Posted by: Bubba
Remote does not seem to be very responsive, push a button many times without action on TV
Remote physically is too small, bought tv for my 93 year old mother in law and she has trouble with buttons
Interface is too complicated for a 93 year old
Remote physically is too small, bought tv for my 93 year old mother in law and she has trouble with buttons
Interface is too complicated for a 93 year old
Response from Samsung USBy Samsung Advisor, March 5, 2025
Hi Bubba,
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Advisor
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on March 5, 2025
Posted by: Patrick
from Copperas Cove, Texas
I upgraded from a 47" Samsung TV, and I liked it a lot, however it was starting to have some issues. This new 55" was a huge upgrade in picture quality, and the UI as well. My only gripe, and it is minor, is there was no longer an optic audio out going to my existing soundbar. So, I had to upgrade that as well to an e-Arc HDMI connection between the two which seems to be the new standard. All things considered, I am very happy with the new TV and Samsung Soundbar. The setup up was seamless and very easy, and I am blown away by the features, picture quality and sound quality.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US