Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,763 Reviews)
Rating breakdown 2,763 reviews
5 Stars
1,722
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,008 out of
1,284)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great tv, better than Vizio.
on February 20, 2025
Posted by: Dco1
from Ithaca michigan
Bought it 3 months ago, great picture and sound. I bought a Vizio TV 6 months earlier, I had nothing but problems with the Vizio and after 19 times resetting and numerous calls to Vizio I bought the Samsung to replace my previous pice of junk. The Samsung has preformed flawlessly and I recommend them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to Stream!
on February 20, 2025
Posted by: Heath and Lisa
from Tunnel Hill, GA
We inherited an off-brand 32" Roku TV and tried to use it for our Bedroom TV. It was very difficult to get to our streaming apps and was difficult in other ways. The Samsung fits our space, is easy to use, and the picture is great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful picture, good sound
on February 20, 2025
Posted by: None
Not an easy TV to operate, it has a mind of its own it may turn on then it may not turn on I am on a cable system an it is a good day when both connect,, can take 4 or 5 tries for both Synchronize , the TV sometimes shut off on its own during a program , anytime I actually want to shut it down It refuses to shut off with the cable, it will appear to shut down then blue an green dot swirl an another frame come up, I finally just give up an it eventually shuts itself off
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on February 20, 2025
Posted by: Junior
from Wisconsin
Bought this TV about 2 months ago. I already had a 65” Samsung in the living room, so I was very comfortable buying one for my bedroom!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love all the features that it has..to many to l.
on February 20, 2025
Posted by: Kathy
I purchased this a few months back and I just recently got it installed. I even disconnected my Dish service ..The picture is amazing. I love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
65” V
on February 20, 2025
Posted by: DJZTom
I recently bought a 65” TV. Overall I like it. It has a good picture. The remote is small but lacks control and can be difficult to use. As with some other brands, certain streaming apps do not work with Samsung software.
Response from Samsung USBy Samsung Advisor, February 21, 2025
Hi DJZTom,
Thank you for taking the time to provide us with feedback on the DU7200 TV. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote.
You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for taking the time to provide us with feedback on the DU7200 TV. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote.
You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on February 20, 2025
Posted by: Grammy3
Works great, vibrant color on the screen !
I would buy another one of these TV’s ant time !
I would buy another one of these TV’s ant time !
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on February 20, 2025
Posted by: Cedric L
I purchased this TV about 2 months ago and absolutely love it ! I’ll be switching out my other Tv to a Samsung as well.
Written by a customer while visiting Samsung US