Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,763 Reviews)
Rating breakdown 2,763 reviews
5 Stars
1,722
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,008 out of
1,284)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
No regret only satisfaction.
on February 20, 2025
Posted by: SNIDLEY
from Central Fl
Our latest purchase was a New 55" TV. It has been a great investment and also very entertaining. With our many other Samsung purchases from Phones, Tablets and sound bars we have come to understands the quality and dependability of this Brand. THANKS SAMSUNG !!!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Football and Movies
on February 20, 2025
Posted by: Sunshine
I brought it in November 2024 it was the greatest thing I did it was money will spent I would recommend to ever one watching Football on is awesome. I been wanting to have a super Bowl party last year but my wife told me we need a big screen TV so I got one November so we had a Supper bowl party this year lop
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good picture. Easy to install
on February 20, 2025
Posted by: Herbic
The TV picture is fine but the TV does not have speaker ports other than one HDMI eArc. I have been trying to connect two devices to it but so far have been unsuccessful. Either a RCA-plug, second HDMI eArc, or optical connection would have been better.
Response from Samsung USBy Samsung Advisor, February 20, 2025
Hi Herbic,
Thank you for your feedback on the DU7200 TV. I recommend an HDMI splitter, which will allow you to connect more than one audio device at the same time.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for your feedback on the DU7200 TV. I recommend an HDMI splitter, which will allow you to connect more than one audio device at the same time.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Loving it
on February 20, 2025
Posted by: Jane
We are thrilled with the fidelity and larger size. Really enjoying it
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung TV app does not work correctly, locks up.
on February 20, 2025
Posted by: scott
from florida
Tv works great for the cost, Samsung TV app locks up. Wish I had researched the tv more. Even talked to Samsung rep that helped. Still an issue.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, February 20, 2025
Hi Scott,
If the Samsung TV Plus app is not working correctly, we recommend first checking for firmware updates on your TV. Go to Home > Settings > Support > Software Update. If you do have the latest firmware, then you can next try a cold boot. There are two ways to cold boot your TV:
1) Using the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
2) Using the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in.
For more help, please contact Samsung TV Support at 1-800-SAMSUNG, available 8 AM – 12 AM EST, seven days a week. For more contact options, click here: https://www.samsung.com/us/support/contact/
~Samsung Advisor
If the Samsung TV Plus app is not working correctly, we recommend first checking for firmware updates on your TV. Go to Home > Settings > Support > Software Update. If you do have the latest firmware, then you can next try a cold boot. There are two ways to cold boot your TV:
1) Using the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
2) Using the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in.
For more help, please contact Samsung TV Support at 1-800-SAMSUNG, available 8 AM – 12 AM EST, seven days a week. For more contact options, click here: https://www.samsung.com/us/support/contact/
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT INVESTMENTS VISUAL JOY
on February 20, 2025
Posted by: SNIDLEY
from Central Florida
Throughly satisfied with our choice great price and quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear picture
on February 20, 2025
Posted by: Jenelnew
from Arizona
Bought a month ago and like it. Very clear picture
Don't like the remote,too small
Don't like the remote,too small
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A really Great Television from Samsung!
on February 20, 2025
Posted by: Phil
I received this new 43-inch television at Christmas,2024 from my wife. Wow! the picture quality is so sharp. I really like the way it shows movies, shows. Makes you feel like you are there in real life.
Written by a customer while visiting Samsung US