Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,763 Reviews)
Rating breakdown 2,763 reviews
5 Stars
1,722
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,008 out of
1,284)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Very clear
on February 20, 2025
Posted by: Jamie
This is the best TV in the world. I love it so much.
Written by a customer while visiting Samsung US
Customer Rating
2
Most days this TV is just annoying
on February 20, 2025
Posted by: Jack
This is the most annoying TV I have ever had. I bought it for one purpose. Bedroom TV for one hour a night. I stream prime video for that one hour and every day I have to cut power or it will not load the app. Just turning it off dont do the trick, power must be cut and restored and then it is ok but only for that night.
Picture is fine and the off timer works fine. It has a lot of functions I dont need or care about so I dont know if they are ok or not.
Picture is fine and the off timer works fine. It has a lot of functions I dont need or care about so I dont know if they are ok or not.
Response from Samsung USBy Samsung Advisor, February 20, 2025
Hi Jack,
We appreciate your feedback on the Samsung DU7200 TV. I'm sorry to hear you are experiencing issues with your TV.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback on the Samsung DU7200 TV. I'm sorry to hear you are experiencing issues with your TV.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and the clarity is great.
on February 20, 2025
Posted by: Mina
My Samsung was bought last July. It’s a wonderful television!
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful features
on February 20, 2025
Posted by: Roge
from Maryland
I love it so much. The picture quality is immaculate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality TV
on February 20, 2025
Posted by: Steve
from Franklin TN
Quality TV. Still fine tuning everything. Ordered the recommended Sound Bar and very happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture
on February 20, 2025
Posted by: Kathy
from N Ridgeville, oh
I purchased TV last month and love it ! Was easy to hook up and the only problem I have is with the remote! I hate it … the volume and Channel change is a toggle that is not easy to use . My other Samsung controller has number you can push for your station and not have to surf with your guide, it is a bit larger but I love the convenience of it.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love!
on February 20, 2025
Posted by: Salty Soul
from Merry Hill, NC
Beyond happy with this TV. One of the best purchases I have made. Great price, with continued savings on cable. Love!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on February 20, 2025
Posted by: Pam77
The color is great. The ease of using the remote is wonderful as well
Written by a customer while visiting Samsung US