Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,763 Reviews)
Rating breakdown 2,763 reviews
5 Stars
1,722
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,008 out of
1,284)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great picture and got a good deal
on February 20, 2025
Posted by: Samsung4me
from Southern Illinois
My old Samsung 1080 TV was getting dark areas on the screen after many many hours of use, not complaining. We found a really good deal on this 43" 4k and its great. Easy set up as usual and a great picture. The TV speakers are noticeably louder and better sounding which is great as my surround receiver had given up. We only buy Samsung TV's anymore because they have a great picture and have lasted with no issues.
I would recommend this to a friend!
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture!
on February 20, 2025
Posted by: Trackpin
Had it for two months. No issues! Great picture!
Written by a customer while visiting Samsung US
Customer Rating
5
Yayyy!!
on February 20, 2025
Posted by: Luv2shop
I got this for my birthday, it is a really good tv. I use Apple TV (box) and it worked right away!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on February 20, 2025
Posted by: Will7400
from Chicago, IL
This television is excellent! I got it around Black Friday, and it was a great value for a brand name product. The picture is very crisp, bright, & clear, and I'm not even using a device with 4K output. I rarely use the included smart TV app, but it does work well with my device (AppleTV). Overall, I'm happy with this product!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TV
on February 20, 2025
Posted by: Bobw
from Satellite Beach FL.
Great TV. Good fit in our lifestyle. Will buy other products soon.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works great for our needs.
on February 20, 2025
Posted by: Ray C
from NE Florida
Fits our needs just fine. Bought as an upgrade from a 43" Samsung TV. Good picture quality, good sound with our older Samsung Soundbar, easy install & set-up. No problem with remote as some reviewers mention since we view via Roku device & use that voice control remote. Really like watching sports with the 4-way split screen view on this 65" TV!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung TVs
on February 20, 2025
Posted by: Dede
I purchased this 6 months ago. The remote is absolutely awful. It NEVER works consistently. If I’d had someone to take the tv down, I would have returned the tv. Samsung needs to do a better job with directions on how to use the remote and access the channels provided for free. The lack of user friendliness for the remote makes me not recommend this tv. This is my second Samsung tv.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, February 20, 2025
Hi Dede,
Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote.
You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide.
To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote.
You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide.
To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great fixtures
on February 20, 2025
Posted by: Nona
from Fl
I bought this TV a few weeks ago and I love it great picture
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US