Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,763 Reviews)
Rating breakdown 2,763 reviews
5 Stars
1,722
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,008 out of
1,284)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
3
Not for seniors
on February 8, 2025
Posted by: Vivian
I wanted a larger screen. I like the TV, but the remote is impossible to use. Everting is small and the icons are dark
Response from Samsung USBy Samsung Advisor, February 10, 2025
Hi Vivian,
Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote.
You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote.
You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
65" Samsung
on February 8, 2025
Posted by: Floz
Bought before Christmas and am enjoying my TV tremendously. Nice clear picture and certainly large enough!
Written by a customer while visiting Samsung US
Customer Rating
5
excellent
on February 8, 2025
Posted by: John
Is is perfect for now and ok i hope it stay just like that for good nice brand 👍
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT PURCHASE
on February 8, 2025
Posted by: FRANK
from Ohio
I PURCHASED TV A SHORT TIME AGO
GREAT PICTURE AND SOUND QUALITY.
GREAT PICTURE AND SOUND QUALITY.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thank You
on February 8, 2025
Posted by: Chito
I love everything about my Samsung tv easy to use beautiful picture great quality I have one in every room in my house
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very Happy with this TV for the Price Point.
on February 8, 2025
Posted by: flyer
Great for the price. I have a 65 inch Samsung OLED TV in my living room and it produces an AMAZING picture. This one out of the box left me a bit disappointed. That is until I went through the menu and found the picture quality menu. It comes in "Eco" mode but while switching modes I found Dynamic mode the best and it changed my mind about the TV and the image quality.
It doesn't have the best black reproduction but overall happy for the room I put it in at the price I paid. The sound is also quite audible.
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung Plus
on February 8, 2025
Posted by: Katmo
Love the TV and all of the extra stations on Samsung plus.The only thing I didn’t like was the tiny remote. Luckily I still had my Samsung remote for my old one and it works.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best in every way
on February 9, 2025
Posted by: MikeT
The best TV I have ever had Samsung is the leader, by far, in the industry. The free channels and apps as well as great support. - all at an affordable price, makes them #1 in every category in my opinion. All of TV s are and will forever be Samsung. Thank you
Written by a customer while visiting Samsung US