Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,763 Reviews)
Rating breakdown 2,763 reviews
5 Stars
1,722
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,008 out of
1,284)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
3
What about those of us who just want to watch TV
on February 6, 2025
Posted by: Mr John
It took me 2 hour to get through the setup to the point I could see a TV program
Features
3
Response from Samsung USBy Samsung Advisor, February 7, 2025
Hi Mr John,
Thank you for your feedback on the setup process of the DU7200 TV.
Please know we are available and always happy to help if you have any questions or need help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for your feedback on the setup process of the DU7200 TV.
Please know we are available and always happy to help if you have any questions or need help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
The remote is kind of small and hard to see
on February 6, 2025
Posted by: Old lady
I love my new TV and I have most of it figured out
Written by a customer while visiting Samsung US
Customer Rating
5
Love the apps and features
on February 6, 2025
Posted by: Mare
from Titusville, Florida
I love3 this tv! The sound is a lot better than most tv's without using sound bar. We have been enjoying all of the extra features and apps included with the tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great TV for the money.
on February 6, 2025
Posted by: frankf
I recently bought the 55" tv. all is well except the very difficult remote pairing with my cable tv box.
it took HOURS to figure out. In this day of modern technology, one would expect a simple point and pair process.
it took HOURS to figure out. In this day of modern technology, one would expect a simple point and pair process.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Definite improvement.
on February 6, 2025
Posted by: Second1
Purchased a few weeks ago, and love it. It was a little difficult to get used to the remote, and how to access the channels and functions, still learning.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
X
on February 6, 2025
Posted by: Fred
The TV itself has excellent picture quality. We are hooked up to Spectrum for local coverage and Netflix for movies +. This is done thru ROKU. That is a mess. After a few months, we still have trouble with multiple remotes and navigating thru the "systems".
Written by a customer while visiting Samsung US
Customer Rating
5
Great viewing
on February 6, 2025
Posted by: KrazyKev69
Awesome thanks. Nice picture. Thanks for the support of you
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV much like all the previous Samsungs I hav
on February 6, 2025
Posted by: Da Gunny
It was given to our family as a Christmas Present!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US