Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,763 Reviews)
Rating breakdown 2,763 reviews
5 Stars
1,722
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,008 out of
1,284)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
50" Samsung Tv
on February 5, 2025
Posted by: Whitedove
from Grand Rapids , Mn.
We lovin it. Bright picture, sounds good, great price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Way too much stuff that is not used!
on February 5, 2025
Posted by: Willie
from Kanza
We bought a 75" Samsung to replace our 65" last Friday. Now we cannot hook up our Polk Sound Bar like we used on the 65" TV! There is no pin audio connection port on the new TV, it has to be Blue Toothed and only works on a clear day. (It sucks)!! You cannot connect a HDMI for audio on this Polk unit!!
No, I would not recommend this to a friend.
Performance
3
Design
3
Value
2
Response from Samsung USBy Samsung Advisor, February 6, 2025
Hi Willie,
Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic!
I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic!
I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Poor remote
on February 5, 2025
Posted by: No nickname
from Rathdrum,idaho
Nice television set. Excellent picture. But the remote is terrible!!. Home button is far too close to the down button. Plus on top of that it should be rechargeable they should all be rechargeable!!
I would recommend this to a friend!
Features
2
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Issues with remote
on February 5, 2025
Posted by: TomC
from TN
Got the 85" about three week ago, I'm happy with the picture, and sound but have big issues with the remote it only works 50 percent of the time. Not sure if it is remote or some wrong with the IR ON the tv
Features
5
Performance
2
Design
2
Value
5
Response from Samsung USBy Samsung Advisor, February 6, 2025
Hi TomC,
Thank you for reaching out and letting us know about the issues you are experiencing with your remote. Please try the following troubleshooting steps:
First, please remove the batteries from your remote, and then hold the Power button for eight seconds to reset the remote. Then, reinsert the batteries and try to use the remote again.
Next, Check if the remote is sending an IR signal. Take either a digital camera or use the camera on your phone or tablet. Point the remote at the camera, and then press and hold the Power button on the remote. As you hold the button down, look at the camera's screen. If the remote is sending an IR signal, you will see a colored light coming from the remote control.
If you do not see the IR light, replace the batteries with fresh ones and try again. If you still do not see the IR light, then replace the remote.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for reaching out and letting us know about the issues you are experiencing with your remote. Please try the following troubleshooting steps:
First, please remove the batteries from your remote, and then hold the Power button for eight seconds to reset the remote. Then, reinsert the batteries and try to use the remote again.
Next, Check if the remote is sending an IR signal. Take either a digital camera or use the camera on your phone or tablet. Point the remote at the camera, and then press and hold the Power button on the remote. As you hold the button down, look at the camera's screen. If the remote is sending an IR signal, you will see a colored light coming from the remote control.
If you do not see the IR light, replace the batteries with fresh ones and try again. If you still do not see the IR light, then replace the remote.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture quality
on February 5, 2025
Posted by: Ciscog305
from Texas
I saw some reviews before i purchased it and it was on sale, it was a steal to get it at the time, so glad that i did. Pleasantly impressed by the deep rich colors, vibrantly makes every picture a gen to look at
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good TV
on February 5, 2025
Posted by: DGTD
from Milwaukee, WI
I bought it several months ago. I like the size of the set and it clarity. I is working well and the remote is very nice and I like that it has a sleep timer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The.picture delivers
on February 5, 2025
Posted by: Critical Customer
from Scranton, Pa.
I love the picture, that's paramount for me. It's easy to use with a simple remote, not overloaded with buttons written in hieroglyphics.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung! Great company! Great service!
on February 5, 2025
Posted by: Kunyngam
Just as with all samsung products I've purchased, I am totally pleased.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US