Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,756 Reviews)
Rating breakdown 2,756 reviews
5 Stars
1,717
4 Stars
453
3 Stars
260
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,004 out of
1,279)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Even I can work it !!!
on February 5, 2025
Posted by: Hbull
Excellent product Would highly recommend it I have seven of the TVs now
Written by a customer while visiting Samsung US
Customer Rating
5
Nice TV
on February 5, 2025
Posted by: TB54
from Fort Myers
Great tv color great easy to setup great for watching sports. Nice price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on February 5, 2025
Posted by: JDLV
I am feel so Happy with my new TV it works so good
Thanks
Thanks
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and sound quality needs no sound ba
on February 5, 2025
Posted by: os2tooth
from Florida
Happy with this purchase! I would buy again without hesitation!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV for my Home Gym
on February 5, 2025
Posted by: Dana C
I bought a Samsung after my last TV only lasted a year with barely any use. This is for my home gym. I absolutely love it. The picture, quality, ease of use, are all outstanding. Even the volume on this tv is great while my treadmill is running. Excited to have this tv while I work out.
Written by a customer while visiting Samsung US
Customer Rating
2
Annoying remote control
on February 5, 2025
Posted by: DJohn
from florida
This was purchased in December 2024. Overall the picture quality is good--not great. My biggest issue is with the remote. You have to push up on a "tab" to increase the volume or down to decrease the volume. It doesn't work all the time and you sometimes have to wait a very long time for it to engage in an up or down mode. If I knew it was going to be this difficult and annoying, I likely would not have purchased this model.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
3
Response from Samsung USBy Samsung Advisor, February 7, 2025
Hi DJohn,
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Great size and quality for the price
on February 5, 2025
Posted by: 70inchwall
from Peachtree Corners GA
Great size and picture with easy feature navigation. Very happy with the color brilliance and the quality.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy setup
on February 5, 2025
Posted by: Rich
A great tv nice and bright,, easy to setup and add devices
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US