Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,755 Reviews)
Rating breakdown 2,755 reviews
5 Stars
1,716
4 Stars
453
3 Stars
260
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,004 out of
1,279)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Exceptional Quality
on February 5, 2025
Posted by: Cozmo
from FL
I received this Samsung TV as a gift. This has really made all the movies and shows pop with great color and contrast. The remote is very easy to use and the apps easy to add!! You never will need cable service again. Great quality!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great full feature tv
on February 5, 2025
Posted by: sarg
from Charlotte, NC
I have now had my tv long enough to have an opinion and it is good. Super easy to set up, great picture and sound, lots of great apps installed and lots more to chose and install. Idiot proof menu. Remote leaves a lot to be desired, not very responsive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great full for the purchase
on February 5, 2025
Posted by: Popo
It was my late Christmas gift from my wife,kids , son in law and mother in law
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on February 5, 2025
Posted by: FREEWOMAN72
Excellent TV. 4k pixels so the picture is very clear!
Written by a customer while visiting Samsung US
Customer Rating
2
Sound
on February 5, 2025
Posted by: River
from Great cacapon wv
I bought and not really happy with sound goes soft then loud
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy Samsung Advisor, February 5, 2025
Hi,
I apologize for the inconvenience you have had with the inconsistent sound volume. Please try adjusting the following Settings to improve your experience.
The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On.
You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test.
If the issue persists, please reach out to us so that we can provide further troubleshooting. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
I apologize for the inconvenience you have had with the inconsistent sound volume. Please try adjusting the following Settings to improve your experience.
The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On.
You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test.
If the issue persists, please reach out to us so that we can provide further troubleshooting. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Spectacular
on February 5, 2025
Posted by: Bori 79
Love it I’m in my own theater! In the comfort of my own home
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound n great picture awesome picture
on February 5, 2025
Posted by: Joe flo
I really like it the best tv I am glad I bought this tv
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Wanting a better solution than buy a new one
on February 5, 2025
Posted by: Luther
I have a problem that has not been resolved the volume will not work without resetting the television other wise great product I own 4 samsung tvs
Response from Samsung USBy Samsung Advisor, February 5, 2025
Hi,
We are sorry you are experiencing issues with the sound on your TV. Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We are sorry you are experiencing issues with the sound on your TV. Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US