Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,755 Reviews)
Rating breakdown 2,755 reviews
5 Stars
1,716
4 Stars
453
3 Stars
260
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,004 out of
1,279)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Samsung Keeps Getting Better And Better
on February 2, 2025
Posted by: Checkmate
from Vancouver WA
Great picture and features. Pleasantly surprised with Samsung TV Plus and the included apps.
I was disappointed that it did not come with an aux sound output jack. Settled on bluetooth.
Also, I did not know the remote lacked the mic feature that the 48" has Should have researched before purchasing.
My first Samsung was a thirteen year-old 55" that is still going strong. Keep up the good work.
I was disappointed that it did not come with an aux sound output jack. Settled on bluetooth.
Also, I did not know the remote lacked the mic feature that the 48" has Should have researched before purchasing.
My first Samsung was a thirteen year-old 55" that is still going strong. Keep up the good work.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung sucks
on February 3, 2025
Posted by: Ron E
Samsung is the worst TV I've ever had. Truly a piece of crap!!!!
Response from Samsung USBy Samsung Advisor, February 4, 2025
Hi Ron E,
We are very sorry that you are not happy with your Samsung TV. Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We are very sorry that you are not happy with your Samsung TV. Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on February 5, 2025
Posted by: DDB1961
from Atlanta Georgia
Great Picture, Great TV for the PRICE. I recommend this purchase to everyone. I can finally watch tv, without GLASSES 🥂
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
65” TV
on February 5, 2025
Posted by: DonD
Fantastic. It feels like from row at the movie theater. The sound system is great.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on February 5, 2025
Posted by: Tinka
So happy with it. I love the size and picture. Great apps.
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its decent but don’t expect Qled/Oled Quality
on February 5, 2025
Posted by: Harry858
from Encinitas
It works but it’s not great. The visual quality is a bit hazy and the display itself doesn’t have a deep gloss. But you get what you pay for! The UI is also sluggish. My old Samsung 3D TV has better clarity and color reproduction if that helps for reference
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
4
Response from Samsung USBy Samsung Advisor, February 5, 2025
Hi Harry858,
Thank you for sharing your thoughts on your DU7200 TV’s image quality. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings
5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
6) For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for sharing your thoughts on your DU7200 TV’s image quality. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings
5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
6) For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on February 5, 2025
Posted by: BigEd78
Bought and set up one week ago. Easy to set up and navigate. Great picture and sound. We were on the bubble of getting a 65 inch, which was a bit too small for our space and ended up getting a 77 inch which is a little oversize. Too bad the OLED Evo doesn't come on a 70 inch.
Written by a customer while visiting Samsung US
Customer Rating
4
beautiful picture, lousy remote
on February 5, 2025
Posted by: jann
we just bought this tv for my cousin who has cerbral palsy to watch in his bedroom at night. The remote is ridiculously small, he couldn’t see the correct button for anything. We had to buy a universal remote, life. became easier
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US