Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,755 Reviews)
Rating breakdown 2,755 reviews
5 Stars
1,716
4 Stars
453
3 Stars
260
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,004 out of
1,279)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great qualities for the money.
on January 28, 2025
Posted by: Coco Carita
Picture is very clear and dynamic. Sounds good fo, but added a second source of sound for depth.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
None
on January 28, 2025
Posted by: Nope
No audio outputs besides hdmi earc.....this is not practical it is dumb
Response from Samsung USBy Samsung Advisor, January 29, 2025
Hi Nope,
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Great television for the price
on January 28, 2025
Posted by: Wess
from Savannah, GA
This was a replacement for a Samsung television that was accidentally broken. I have only one negative comment about this television. The remote is too small, I personally find it challenge to use. Thankfully the television that this one replace had a remote that works with the new one. The home page is a bit crowded but I can live with it. The picture works for my office and the grand kids use it when they visit.
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on January 29, 2025
Posted by: Crespillo
from Florida
Super nice tv ,easy to use and I like all the features, the screen is nice and very colorful
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Didn’t last long
on January 29, 2025
Posted by: Rb9877
from Iowa
The brand new tv lasted a whopping four days before the screen went black and never came back on.
No, I would not recommend this to a friend.
Performance
1
Response from Samsung USBy Samsung Advisor, January 30, 2025
Hi Rb9877,
Thank you for reaching out to us. Please know that your TV is backed by a 1-year limited manufacturer's warranty.
Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for reaching out to us. Please know that your TV is backed by a 1-year limited manufacturer's warranty.
Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
very good TV with a slight learning curve
on January 29, 2025
Posted by: Greenyonline
after 2 weeks use i"m very happy with the Samung TV. however i have not yet solved the audio volume problem I'm having between programs/streaming. what is just right on one will be too high on another or the reverse. It's very annoying. The Smart TV interface is busy but acceptable once favorite apps are setup. The picture is outstanding.
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG TELEVISION 20 + YEARS
on February 1, 2025
Posted by: BLONDE BUNNY USA
from New Roads, LA
There’s only one TV Choice for our family and it’s SAMSUNG ! We are now a 2 generation Samsung television family and the Samsung product has been a huge part of our lives since we purchased our first Samsung 55” LN55C630KIFXZA back in 2010 & it’s been a great success. So we decided to treat ourselves to an early Christmas/ Anniversary gift & purchased our newest 2024 SAMSUNG Model UN55DU6900FXZA. We are thrilled with the new design and can’t wait to purchase the Soundbar and Subwoofer to complete the project. Thank you Samsung for your continued dedication and commitment to supplying the BEST TELEVISION & HOME AUDIO PRODUCTS EVER.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV
on February 1, 2025
Posted by: AngeliaS
Beautiful picture and sound is good for a flatscreen. My only complaint with this TV is that I have to hold the remote in the air for it to be read by the TV. Aggravating to say the least.
Written by a customer while visiting Samsung US