Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,755 Reviews)
Rating breakdown 2,755 reviews
5 Stars
1,716
4 Stars
453
3 Stars
260
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,004 out of
1,279)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
odd size TV
on December 29, 2024
Posted by: Crystal
[This review was collected as part of a promotion.] not many manufacturers make a 60" tv's, but this one is great. the picture quality is very clear, but it does require a quality signal. I use this tv all of time for streaming my shows, Fire TV.....have not used Samsung+ but I am sure it would be comparable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Value
on December 29, 2024
Posted by: Bcab60
[This review was collected as part of a promotion.] This is the main TV, excellent picture and the smart functions work seamlessly. The only draw back is it doesn't have an optical audio output.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Tvs
on December 29, 2024
Posted by: Rgamino
[This review was collected as part of a promotion.] I purchased two TVs to mount in the same room and they look great. The picture while watching sports is real good. Only concern is how Samsung remotes work on all Samsung TVs so when I want to change the channel on one tv it will change it on both so it is a little annoying when it comes to that.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Performance
on December 29, 2024
Posted by: 2Oldies
[This review was collected as part of a promotion.] Everyday use of this tv, via mostly cable and included free streaming apps. No gaming use. Purchased few days ago and very happy with crisp clear color, clarity, and sound. Still learning remote, no voice control and not exactly intuitive for elderly so far. Will investigate that further. ( possibly purchase of different remote control). This is a very good value for 43" set with reliable industry reputation.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very Pleasantly surprised!
on December 29, 2024
Posted by: Anonymous
My review is four stars just because there are times when the highest quality due to the streaming service is not 100% constant. What I mean is that at times depending on the amount of light of the movie or show, the blacks seems to put in an unneeded extra shadow-like effect. The majority of the time it is excellent!
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on December 30, 2024
Posted by: FloridaBoy
Great picture but had to return it. When trying to change from streaming back to cable, TV could not find connection. We had to turn it off and back on to get back to cable input. Changed inputs, HDMI cables, rebooted TV, nothing fixed problem. It would access cable with no problem on first turning it on, but could not go back if changed to streaming without turning it off first. Also, it does not have optical connection so could not be used with our older Bose sound bar. Returned to store and bought different Samsung model with optical connection so. It works fine.
Response from Samsung USBy Samsung Advisor, December 30, 2024
Hey FloridaBoy,
Thank you for your feedback on the DU7200 and for being a loyal Samsung Customer. I hope you enjoy the upgraded Samsung TV you chose.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for your feedback on the DU7200 and for being a loyal Samsung Customer. I hope you enjoy the upgraded Samsung TV you chose.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Works great!
on December 30, 2024
Posted by: DBrownmiller
[This review was collected as part of a promotion.] We have watched movies, played games and all the normal stuff and seems to be great. No issues other than it wouldn't stay off with the Roku. We have figured that out though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Upgrade from our old little Samsung
on December 30, 2024
Posted by: afterdinner
[This review was collected as part of a promotion.] Same Samsung quality. Same Samsung picture. Having a Smart TV with Samsung television is even better.
Value
4
Written by a customer while visiting Samsung US