Customer reviews from SmartBidet
SmartBidet - SB-2400 Electric Smart Bidet Seat with Heated Seat, Warm Air Dryer, Remote, and LED Night Light Elongated - White
Average customer rating
4.7
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
125
4 Stars
29
3 Stars
6
2 Stars
1
1 Star
3
97%of customers recommend this product.
(
145 out of
150)
Customer Reviews for SmartBidet - SB-2400 Electric Smart Bidet Seat with Heated Seat, Warm Air Dryer, Remote, and LED Night Light Elongated - White
Customer Rating
4
SmartBidet® SB-1000WE seat lid
on January 4, 2026
Posted by: Toilet seat
from Seattle, WA
I bought the SmartBidet® SB-1000WE Electric Smart Bidet Toilet Seat over 5 years ago and everything is working great with the exception of the lid. The lid is very weak and will break if you sit on it. Advice is don’t sit on the lid just sit on the heated seat (which is very comfortable)!
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4
Best bidet ever
on January 3, 2026
Posted by: Steve
from Atlanta, GA
Had this bidet for several years and it's been great. Warm seat, hot water, and dryer are very nice!
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
on January 3, 2026
Posted by: Monster
from Los Angeles
I've been using it for a long time, and it still satisfies me with its excellent performance.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Life changing
on January 3, 2026
Posted by: ham7
from Tennessee
Absolutely the best gift I ever bought for my wife. We love the warm seat and the turbo settings does not disappoint.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Perfect Parts
on January 1, 2026
Posted by: Lula
from Oakbrook
I am so happy we found the parts for our Smart Bidet. After looking thru the information we found the perfect match for a broken slide that the bidet seat slid onto. Different brand but we took our chances. Always check the pictures to compare. Much better than investing in a whole new bidet. Tge new parts only took less than 5 minutes to be put in. All instructions were included. Thank you!!!!
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4
Almost perfect
on December 31, 2025
Posted by: M
After 2 years of using this product I am extremely pleased. The only downside is the remote that stopped working, first allowing for the water spout function to start, but not to stop. Then not working at all, immediately turning the Bidet into a regular toilet seat.
Seeing SmartBidet sells 'replacement remotes' this is apparently a known issue.
Seeing SmartBidet sells 'replacement remotes' this is apparently a known issue.
Written by a customer while visiting SmartBidet
Customer Rating
3
GREAT BIDET BUT........
on December 30, 2025
Posted by: Stlouis
from Chicago
I love the bidet but Ive had two issues with the toilet seat and lid malfunctioning. I am on my second lid due to what seems like a defect in making the product or just not strong enough? The same part continues to break and its the part on the side to prevent slamming of the lid. A small little piece at the same spot has broke twice on me. When this breaks the lid slams on the seat which then not only is annoying but destructive to the seat due to the continuous slams.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4
Must have!
on December 29, 2025
Posted by: Oscar
from Wichita Falls, TX
Had this unit (SB 2000, enlongated) for 5 years and it works great. Great price and extremely functional. Can't live without it. Lid broke and needs to be replaced.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet