Customer reviews from SmartBidet
SmartBidet - SB-2400 Electric Smart Bidet Seat with Heated Seat, Warm Air Dryer, Remote, and LED Night Light Round - White
Average customer rating
4.7
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
125
4 Stars
28
3 Stars
6
2 Stars
1
1 Star
3
97%of customers recommend this product.
(
145 out of
149)
Customer Reviews for SmartBidet - SB-2400 Electric Smart Bidet Seat with Heated Seat, Warm Air Dryer, Remote, and LED Night Light Round - White
Customer Rating
5
You need this
on January 10, 2026
Posted by: Mk
from New York,NY
I brought this a year ago and I am so happy with it!
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4
Great unit for 3 years. Then plastic breaks at hinge area
on January 10, 2026
Posted by: NjRj
from NJ
No issues with anything for 3 years and the product is great. However the lid broke in same spot everyone is saying here. Plastic needs to be reinforced there.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Smartbidet's parts very helpful
on January 9, 2026
Posted by: Jerry
I've been using Smartbidet for more than years which definitely improves my life quality.
While some parts are waring, I'm glad to know that Smartbidet provides spare parts which will enable me to keep it running.
While some parts are waring, I'm glad to know that Smartbidet provides spare parts which will enable me to keep it running.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Awesome features
on January 8, 2026
Posted by: wren
from fort worth tex
I bought this part a month ago and it works perfectly well
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4
Satisfied!
on January 8, 2026
Posted by: kevin27
from CA
I started using the first one back in 2020 and then purchase 3 more for each of my bathroom for a couple of years and I'm general satisfied. My family use them everyday. The only problem is when we travel we are now so not used to rooms without bidet.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
User
on January 5, 2026
Posted by: Jack
from Marlin Wa
We have been using this for 3 years now the thermostat in the tank broke but overall it’s a very good unit 5 stars on it
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Love this!
on January 4, 2026
Posted by: Keke27
from North Carolina
I brought this a year ago and I am pleased with this product. All the features are amazing it’s like it was sent from heaven.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4
SmartBidet® SB-1000WE seat lid
on January 4, 2026
Posted by: Toilet seat
from Seattle, WA
I bought the SmartBidet® SB-1000WE Electric Smart Bidet Toilet Seat over 5 years ago and everything is working great with the exception of the lid. The lid is very weak and will break if you sit on it. Advice is don’t sit on the lid just sit on the heated seat (which is very comfortable)!
I would recommend this to a friend!
Written by a customer while visiting SmartBidet